Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
Addicted to cleaning up my Photos
on August 12, 2024
Posted by: JayPit
[This review was collected as part of a promotion.] The Galaxy AI helps me with almost every photo I plan to post. The easy swipe up Remaster (with Before and After) gives my photos that something extra. But what I love most is my friends with other branded phones send me their photos to remove things they don't like. My niece sent me a picture of her on the Brooklyn Bridge and a few unwanted people were in the background. Before she posted, she sent it to me to ask if I can remove them. Definitely Galaxy AI showcases what Samsung can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 12, 2024
Posted by: Cmistress
[This review was collected as part of a promotion.] This is my second phone in the Flip series and I absolutely love it. It fits nicely in my pocket. I really like being able to adjust the angle to best suit what I'm doing with my phone in the moment, whether I'm playing a game or watching a video. The camera is good enough for my needs. Galaxy AI is fun to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone ever!
on August 12, 2024
Posted by: AlmightyWilly7
[This review was collected as part of a promotion.] I just want to say after having this phone in my hands for about a year now. It's been amazing, and worth wild. Not only does the front screen come in handy but I don't notice it in my pockets. Taking pictures have been so easy with Flexmode and the camera it's self is amazing and crisp. My battery life holds up for the whole day and the memory that came with it is absolutely phenomenal. Overall I give this product five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on August 12, 2024
Posted by: AliciaE0622
[This review was collected as part of a promotion.] Love all featured and great screen! Qould recomend to all my friends and family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
ZFlip 5 Review
on August 12, 2024
Posted by: Nene4bebe
[This review was collected as part of a promotion.] I think that this phone has many features that are super interesting to use such as the cover screen outside, customization in every aspect, and it's efficiency when it comes to gaming. This phone packs a huge variety of surprises I was very pleased with my phone now 8 months in compared to my previous one. This phone definitely brings a sense of nostalgia when it comes to flip phones and it spices up my life in certain ways. I can only think the downside that I've had experience is the battery life, after 6 months I noticed that the battery life isn't as efficient as it used to be and the lack of compatibility with social media apps is also frustrating at times but it's expected. Outside of that I think this phone is very refreshing and I love to surprise people with opening and closing it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this phone!!
on August 12, 2024
Posted by: Jax866
[This review was collected as part of a promotion.] I use the AI regularly when I am making a new post to describe an item on my FB page. It saves me hours of time.
I love being able to fold this phone and it fits in all of my pockets as well as it takes up less space in my purse.
I love being able to check my messages, scroll FB, or see missed calls as well as answer my phone from the front screen without having to open my phone.
I love being able to fold this phone and it fits in all of my pockets as well as it takes up less space in my purse.
I love being able to check my messages, scroll FB, or see missed calls as well as answer my phone from the front screen without having to open my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my polly pocket phone!
on August 12, 2024
Posted by: Cupcake87
[This review was collected as part of a promotion.] Love my phone, one thing I would change is a better screen protector on the fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Flip phone
on August 12, 2024
Posted by: Pros2cons
[This review was collected as part of a promotion.] This has its pros & cons .
I am on my 4th one because of problems in the fold and charging port.
But I love it for making videos or taking pictures.
I am on my 4th one because of problems in the fold and charging port.
But I love it for making videos or taking pictures.
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Hello there Pros2cons,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the lake with our phone, to dropping and shattering the screen while carrying in kids or pets, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top condition. Without having any information available regarding what you may be experiencing with your device currently and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip5. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in great for those unexpected situations in life like falling into the lake with our phone, to dropping and shattering the screen while carrying in kids or pets, to accidentally losing our phone, or when someone steals your device. We conveniently have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in its top condition. Without having any information available regarding what you may be experiencing with your device currently and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip5/
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US