Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
Love the features and size, it's perfect for me.
on September 11, 2023
Posted by: TatiaLovey
[This review was collected as part of a promotion.] Samsung devices gives me no problems of any kind. Samsung features helps me when I forget things, keeps the best memory and never have to worry about my phone overheating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new flip phone 5 is wonderful, green and foldab
on September 11, 2023
Posted by: Kundera2023
[This review was collected as part of a promotion.] I am using my new phone to all purposes like school, work and take great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not for me
on September 11, 2023
Posted by: CM9851
[This review was collected as part of a promotion.] This phone is more form than function. I didn't like that the screen crease (where the phone folds) is so obvious, which is distracting to me. It gives the phone a low quality look and feel. While yes, you'd be able to make sure of most functions of the phone from the outer screen (when folded) - but why? The screen is so small. I find that I have to flip the phone open to use my phone almost all the time, which I eventually realized is quite inconvenient for me. Aside from the visual wow factor of it folding, I didn't like anything else about the phone. I'll check out what's next for the Galaxy S Series, if it's worth the upgrade from my S21+.
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hey there CM9851, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We completely understand our customers have various range of needs and desires from their devices. We have included a link below to the Samsung Support Team to help determine if the crease you mentioned is abnormal for your device and what options may be available to you. We do also have a 15 day return policy if you are finding the crease to be too much of a hindrance to your enjoyment of your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Folding Phone!
on September 11, 2023
Posted by: FlippinCraig
[This review was collected as part of a promotion.] I use my Flip5 mainly for browsing around and reading and so far it's been perfect. I love having the front screen give me my notifications, weather, and calendar without needing to open my phone.
The build quality seems great, no issues with the hinge or screens.
Camera is on par with my old S22, so no complaints on that front.
Bluetooth and Samsung Pay work flawlessly.
Overall I'm very happy with my Flip5 and would totally recommend it anyone in the market for a new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice but missing somethings
on September 11, 2023
Posted by: Ahaid23
[This review was collected as part of a promotion.] I honestly love this phone it's simple easy and the best part it flips.
The functionality of the phone is simple and fast My only concern or downfall for the phone is the camera. The resolution of the camera is too poor pictures won't you don't come up the best.
I'm used to having a higher resolution.
The functionality of the phone is simple and fast My only concern or downfall for the phone is the camera. The resolution of the camera is too poor pictures won't you don't come up the best.
I'm used to having a higher resolution.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A better widget experience
on September 11, 2023
Posted by: MindHead1
[This review was collected as part of a promotion.] Android and ios are adding widgets to their homescreen but they're all just limited icons basically, but on the flip5 and the flex screen, they're full on apps and offer just the right functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the features the videos and demographic is
on September 11, 2023
Posted by: Angelique
[This review was collected as part of a promotion.] I I use my device for talking send a messages playing games taking pictures and videos streaming music and videos from my phone to my TV. I enjoy the graphics the tone the texture of the pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Near Note capability, but no DEX
on September 11, 2023
Posted by: LokiBear
[This review was collected as part of a promotion.] My last phone was a Samsung Galaxy Note 20 Ultra 5G and the Z Flip 5 is a very comparable phone by the specs. Honestly, in phone mode, it performs like a Note Series in most aspects. Lightning fast, very responsive, tons of features. When done kicking butt, you flip it closed and slide it in your pocket.
Definitely install Good Lock. I haven't had any issues running tons of apps using it. MLB App, Signal, Hulu...
Definitely install Good Lock. I haven't had any issues running tons of apps using it. MLB App, Signal, Hulu...
Where it lacks...
Camera Mode
Going from A 108MP on the Note 20, the 12MP was something I knew I'd have to get used to. While it definitely doesn’t need to have 108MP, 20+ would be nice.
Camera Mode
Going from A 108MP on the Note 20, the 12MP was something I knew I'd have to get used to. While it definitely doesn’t need to have 108MP, 20+ would be nice.
Battery
I use my phone... Email, streaming music to my Galaxy Buds, scrolling feeds, etc. I take it off my Samsung wireless charger around 6AM, by 3PM I'm around 35%. Not horrible, but not great. Luckily I have a cradle at my desk and can toss it on when at my desk.
I use my phone... Email, streaming music to my Galaxy Buds, scrolling feeds, etc. I take it off my Samsung wireless charger around 6AM, by 3PM I'm around 35%. Not horrible, but not great. Luckily I have a cradle at my desk and can toss it on when at my desk.
All the required hardware, No DEX
Seriously, this bothers me to my core. Why? How freaking cool would it be to have full DEX capability in a flip? It meets all of the requirements, but no access.
Seriously, this bothers me to my core. Why? How freaking cool would it be to have full DEX capability in a flip? It meets all of the requirements, but no access.
Value
4
Written by a customer while visiting Samsung US