Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
3
Good but have some issues
on November 13, 2023
Posted by: Chaitanya
[This review was collected as part of a promotion.] Used mainly for makingcalls, browsing and video calling.
Phone gets heated during video calls. Camera is not in par with S models.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Hi there Chaitanya, we are grateful to you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We would be thrilled to help you maximize your experience with your device. We have provided a link to a great article about best practices to keep your device at optimal operating temperature. We have also shared a link to the full device manual to help you discover the camera settings to help capture the best moments for posterity. Lastly, we have provided a link to the Samsung Support Team if these articles don't help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on November 13, 2023
Posted by: DEW107
[This review was collected as part of a promotion.] I love my Galaxy Z Flip5. It fits in my pants pocket. The display is super clear. The speed is excellent. The battery life is great. And the audio is clean and clear, especially when I use my navigation app. This is the best personal phone I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the folding feature and the compact size
on November 13, 2023
Posted by: Leahfun
[This review was collected as part of a promotion.] I use my phone for everything! Photos, streaming, social media making videos and so much more. The compact size is awesome plus the camera quality speed etc makes this phone worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing camera
on November 13, 2023
Posted by: Maybemay
[This review was collected as part of a promotion.] I traveled a lot and always took all the pictures with my Samsung Flip, and the results are always amazing. Hands down with the camera quality 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the function of this phone. It's simple.
on November 13, 2023
Posted by: Myflip
[This review was collected as part of a promotion.] Multifunction is amazing. I thought the split screen would b an issue but it's quiet simple really. Camera has great quality & sound is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun and easy to use
on November 13, 2023
Posted by: Miketmo
[This review was collected as part of a promotion.] I use it to stream, and being able to fold it to make it a stand is awesome! I love how I can maKe calls with it closed, and when I open it, it goes to handset mode.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
From Fold 3 to Flip 5
on November 13, 2023
Posted by: NamFlip5
[This review was collected as part of a promotion.] I was worried I'd miss the big screen of the fold 3, and I do. But having a smaller phone is definitely nice and it folding is actually really nice too.
My biggest ding on flip 5 is the battery lift compared to fold series. buy luckily that's quickly overcome via samsung super fast charging and wireless charging.
My biggest ding on flip 5 is the battery lift compared to fold series. buy luckily that's quickly overcome via samsung super fast charging and wireless charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone with amazing features
on November 13, 2023
Posted by: thatguy
[This review was collected as part of a promotion.] I've gotten so many compliments and wows when I have this phone sitting on the table and the phone begins to ring. I pick up my phone and flip open to answer it, and the eyes around me widen up. That's right, I'm the cool guy with the Galaxy Z Flip 5. Only gripe I have is the quality of the camera. I used to have the ultra S22 and I got so used to having such a great camera phone, that when compared to the one on the flip, it falls short. Other than that, I love being able to flip close my phone and have it take up half the space of a normal phone.
Value
4
Written by a customer while visiting Samsung US