Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Has great features
on November 13, 2023
Posted by: Jdgrills88
[This review was collected as part of a promotion.] I use this phone for work and my customers love demoing the flex mode
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am a Android fan. That's all I buy.
on November 13, 2023
Posted by: Oneabove
[This review was collected as part of a promotion.] I use my phone to watch YouTube videos, listen to music and watch Netflix shows. My phone is a very important part of my everyday life. I bought the flip 3 and fell in love with it . Folding it make it small to fit into my pockets and I love to fold it to watch TV. I had to get the new flip 5.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Z Flip5 is definitely worth the upgrade.
on November 13, 2023
Posted by: LuckEStars
[This review was collected as part of a promotion.] I love the Z Flip5 so much. The cover screen is the perfect size and works really well even though it has some bugs. The new folding wallpapers are very cool, and the phone holds up very well with gaming. The phone is very fast compared to some others, but the phone still takes very long to start up. The camera and battery life also could definitely be better. The GoodLock Galaxy Flip features are very useful too, especially with the cover launcher. The only thing is that the cover launcher doesn't allow some apps anymore. Still, I use my phone all day, It always lasts me about 8 hours. The cover screen camera preview is very useful for taking group shots and previewing photos. I love how some apps are designed for the Z Flip, and how well they scale to it. Samsung always does amazing trade in deals too. I got mine for a lot less than it would normally be. The two tone design is beautiful, I just wish the phone colors were a little darker like the Z Flip3's. But, it's starting to grow on me. Still, great phone with a LOT of improvements. Would highly recommend!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip won't flop
on November 13, 2023
Posted by: Nuttboi
[This review was collected as part of a promotion.] I can never go back to a regular phone! From the fact that I can use my camera with such ease in video calls and taking pictures, to the way it just folds up and fits virtually anywhere you need it to. The already amazing samsung phone made perfect with a form change.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful phone!
on November 13, 2023
Posted by: Arcticjewel
[This review was collected as part of a promotion.] Love this phone! Long battery life, good camera, no issues using it at all. Hinge is getting a ton of use and still feels like new.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it being compact
on November 13, 2023
Posted by: Casper165
[This review was collected as part of a promotion.] First Galaxy and it's amazing everything about it, the ability to use split windows is awesome...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this version I Love to have the newer Model
on November 13, 2023
Posted by: TRALON
[This review was collected as part of a promotion.] I USE NETFLIX
HULU PLUS
AMAZON PRIME
THERE IS ALOT OF GAMES THAT I LOVE PLAY ON MY PHONE OVERALL GREAT EXPERIENCE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool ,very cool but could be better
on November 13, 2023
Posted by: Vovkamog
[This review was collected as part of a promotion.] I use the phone for everything possible. It is my main companion. No issues so far. Few suggestions: make it thinner, the screen should also be more flatter. Camera should be on par with s23 ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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