Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
Mygrandbabies2
on November 13, 2023
Posted by: Tanishak
[This review was collected as part of a promotion.] Nothing I just love phone and take pictures video music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z flip 5 is Amazing
on November 13, 2023
Posted by: Stormy
[This review was collected as part of a promotion.] Love my z flip 5. It's the perfect size. Camera takes clear and bright photos. It's not only easy to use but it is a fun phone. The z flip 5 will be my favorite phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here!!!
on November 13, 2023
Posted by: Oldman1stFloor
[This review was collected as part of a promotion.] I also have the Zfold 4, which is and incredible device. I had to try the new Zflip 5, with the large outer display and the large inner display.
I use my Zflip multiple ways. I use the outer screen to check notifications, read and respond to Text and Emails, Play music, stream video's etc. And one of the best and most fun things to do is customizing the outer screen.
When I open the Zflip, its like a regular candy bar phone, a little narrower, which makes holding the phone so much easier. On the large inner screen I can play the Division 1 and 2, using Ubisofts cloud gaming service. I have literally ran Legendary missions with 3 other gamers with very few if any probems. Thats incredible.
If you're in doubt on whether you want to try the Zflip 5, trust, you wont be disappointed. Hell, its Samsung, you cant go wrong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on November 13, 2023
Posted by: Ahmad0092
[This review was collected as part of a promotion.] The foldable design that lets you enjoy a big screen in a small package. You can also use the phone in different modes, such as Flex Mode, which splits the screen into two halves for multitasking or watching videosAd1.
The 3.4-inch cover display that allows you to check notifications, control music, take selfies, and more without opening the phone2. You can also customize the cover screen widgets and wallpaper to suit your style3.
The 3.4-inch cover display that allows you to check notifications, control music, take selfies, and more without opening the phone2. You can also customize the cover screen widgets and wallpaper to suit your style3.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched From IPhone to the Flip!
on November 13, 2023
Posted by: Ivyroses
[This review was collected as part of a promotion.] I've always had Apple phones my whole life & I decided I wanted something new since Apple never seems to change anything, but the camera. So I ended up gifting it to myself for my birthday which was Sept 1st which ironically was around the same release date & I have no regrets. The phone is different yet easy to adjust to and maneuver and I can do much more on it than I ever could with the Iphone. I love it!!!! No regrets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great small phone!
on November 13, 2023
Posted by: DebiusDavius
[This review was collected as part of a promotion.] I tend to use my new Flip 5 with gaming, some streaming, but for personal use. I enjoy how small the phone is, and for me coming from the Fold 3, the screen crease has become less pronounced - a good thing! I also enjoy that although you jlhave to be a bit of a power user, it's rather easy to set apps up to be used on the main screen - great for directions, checking news or weather, and keeping up with notifications and chats. You can also run full screen apps and games, but I admit due to the front panel size, that is less than ideal. Overall, if you're looking for the full-size phone experience with a small form factor, the Flip 5 really can't be beat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The screen fails very quickly
on November 13, 2023
Posted by: BryanGAV
[This review was collected as part of a promotion.] I am very disappointed on this model of Samsung cell phone.
I have 2 of these phone, both needed the screen replaced. One of them need it replaced 2 times.
Very bad.
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hey BryanGAV, we appreciate you providing your feedback to us on your Samsung Galaxy Z Flip5. We understand how frustrating it can be when you have a device that does not function as desired and you have made an investment. We have provided a link to an article about special instructions that will help our customers transition from standard form to foldable form devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z flip
on November 13, 2023
Posted by: Paydaman
[This review was collected as part of a promotion.] Good product only few things not sure if it's common the battery life is short also the phone Attract lots of dust
Value
4
Written by a customer while visiting Samsung US