Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
4 out of 5
4
Improved zflip5
on November 14, 2023
Posted by: FabyTeamAndroid
[This review was collected as part of a promotion.] I use my phone for everything. The zflip5 is my everyday phone. It can do it all. I get compliments on my phone all the time.
I had the zflip4, so I can definitely see the improvements on this device. The screen is better. I love being able to text from the front screen when my phone is folded. I'm able to many things like switching songs, looking at my calendar, and taking pictures.
I love how my device fits everywhere. I don't see myself going back to regular cellphones. I mainly watch videos and play games on my phone. I love that the battery life is amazing. I use it all day and I don't have to charge it the 8 hrs I'm at work. It's rare if I do.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for all of my needs
on November 14, 2023
Posted by: LaraRova
[This review was collected as part of a promotion.] I use this phone for everything. It's my main personal device and I use it the entire day. The battery life is amazing. I mostly use it for social media and watching videos. The folding screen is amazing because it gives me the best of two worlds, having a small device AND large screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new flip phone of the modern age
on November 13, 2023
Posted by: FLIP4YOU
[This review was collected as part of a promotion.] Having a flip phone allows a person like who wears jeans a lot actually sit down without your phone being shoved into your hip bone. I love the functionality of the home screen actually running the few apps I wants and ignoring the others. I don't wanna to be addicted to my cell phone and most people don't realize how much this can help. I use the messenging app and then switch to YouTube right all from the pretty large third screen. I like this because only occasionally do I open it up to fully browse the internet but this way I can't get sucked in. It helps me avoid sleepless nights and all that jazz from staring at my phone my whole day. I used to use iPhone but switched when I saw this. Everything's is just as good or better on the galaxy Z flip 5. But that's without taking into account the ability to really customize this phone. That's something I appreciate as I get older. So many neat tiny functions too. Like the flash light when the phone is flipped shut. Genius, you queue it up and then it's ready when you click the volume button. Even when watching or listening to music the volume buttons swap temporarily when closed yo match what you're used too. Over all i love it. If I could change one thing and one thing only it would definitely be so I could change Spotify Playlists and albums from the closed state but it's no hassle to open up and swap and continue. Honestly thank YOU for this phone. It changed my relationship with my phone in the best way possible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has good features, little complex
on November 13, 2023
Posted by: bearo4love
[This review was collected as part of a promotion.] I have always been an iPhone user so using Samsung has been a little tricky. It's not TOO hard to use, but it has its moments. I will say. The themes option automatically installed for wallpapers is definitely my favorite. I LOVE the camera! I use it for when I go to concerts or even just at the beach. The screen in front seems so lack some capability, limits what you can and can't see, which is great but I would like to do more on the front screen then just see notifications. I love the z flip 5 and much more than my iPhone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable and long lasting battery
on November 13, 2023
Posted by: FlippinAmazing
[This review was collected as part of a promotion.] I use this device to stream movies, music, games. The device fits perfect in my pocket and the display is perfect for all uses. This phone is durable and depending on how you use it the battery can last for days.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switched from apple
on November 13, 2023
Posted by: BatMan
[This review was collected as part of a promotion.] I love my new phone best thing I ever did switching from iPhone this zflip 5 is the bees knees it's pocket size is perfect don't miss my iphone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely Love it
on November 13, 2023
Posted by: PrettyRikki
[This review was collected as part of a promotion.] I Love the z flip 5 I love how it folds small and compact and slides right in my back pocket. Great screen quality. I love that you can just close it to hang up like the 1st flip phones made u can also bend screen to set up while recording without a stand!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love that phone!
on November 13, 2023
Posted by: Yardler
[This review was collected as part of a promotion.] I use my iPhone every days to do all my activities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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