Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
Love this phone, the bigger front screen is cool
on December 12, 2023
Posted by: Mainfighter55
[This review was collected as part of a promotion.] I use this for gaming, Streaming, texting. Phone calls, youtube.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It can flip
on December 12, 2023
Posted by: Tiny5832632
[This review was collected as part of a promotion.] I need a new phone because my phone just not working like it use to you know
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Hello Tiny5832632, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand it can be frustrating when your device does not operate as expected. Without knowing what features you are experiencing difficulty with, we have provided both the full device manual and a link to the Samsung Support Team to help troubleshoot your device and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone!
on December 12, 2023
Posted by: YaraVap
[This review was collected as part of a promotion.] The fun is versatile! Overall good product and I love the feature you can view and reply to messages without even opening the phone. The only con is the quality of the picture when not using selfies.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great holds battery life for hours
on December 12, 2023
Posted by: Beautyd
[This review was collected as part of a promotion.] I use my device for everything pic internet love the flip version hold battery life for hours
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tough as nails
on December 12, 2023
Posted by: Danjrdaman
[This review was collected as part of a promotion.] This phone was litterally tossed at a cinder block wall by my wife and dropped in a creek in Arizona and won't die.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much more durable than expected, convenient.
on December 12, 2023
Posted by: OhJJJJJ
[This review was collected as part of a promotion.] I was nervous about getting this phone mainly due to the fragile nature of a folding screen. To my surprise, it is much more durable than I initially anticipated. It had taken a couple of good falls, both opened and unopened (I'm pretty clumsy), and there isn't a single scratch on it. Furthermore, the phone itself is very comfortable in the pocket and takes up very little room. I do not like having a large phone in my pocket, I find it very inconvenient. But now with the Z Flip, I can have a full size phone that fits in my pocket smaller than any phone I've owned in recent years. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 12, 2023
Posted by: Deadgirl13
[This review was collected as part of a promotion.] My husband recently got this phone, he uses it for work and playing games. He has no complaints as of now, the only thing is when playing games he says the phone will fold in half while playing and make him loose the game. He loves the outer screen as he can close phone and have his GPS show on small screen when traveling. But you do have to unlock small screen to have GPS or whatever show up even if you just closed phone. Also if on a call or video call if you close phone instead of switching to small screen it ends call or video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Innovation!
on December 12, 2023
Posted by: Christopher
[This review was collected as part of a promotion.] I went from an iPhone 11 pro to the Z Flip 4, to the Z Flip 5. Amazing upgrades from the latter! I love the expanded cover screen, which makes it possible to text from that screen. I decided to buy the buds2 pro, watch, and Galaxy Book 3 to go with this. The compatibility between all the devices are seamless. I found the hinge and gapless folding to be a major upgrade from the Z Flip 4. You know i had to pair up the phone with the Samsung indigo ring case with it! There's no way I'll ever go back to apple products after this one!
Value
5
Written by a customer while visiting Samsung US