Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Best phone ever!
on December 12, 2023
Posted by: Chefdaddy21222
[This review was collected as part of a promotion.] I love Samsung. With the flip 5 i get everything i need plus the cover screen, i barely have to open my phone. Its the best ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy Z Flip5 is an amazing phone
on December 12, 2023
Posted by: Galaxyflipz5
[This review was collected as part of a promotion.] The galaxy Z Flip5 is an amazing phono, I like the front screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best I've ever had.
on December 12, 2023
Posted by: Rassau
[This review was collected as part of a promotion.] I love this device. There are so many little features that make it so usable in my everyday life. Samsung really impressed me with their attention to detail in the construction and overall user experience of the device. I don't think I'll ever switch back to a non-flip phone. I especially love the Samsung online exclusive colors. The matte rails are very comfortable and the form factor makes it easily grip-able. I would 100% recommend this phone to anyone on the fence. You won't be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 things I love about the z flip 5
on December 12, 2023
Posted by: Nathan
[This review was collected as part of a promotion.] #1 The Cover screen
#2 reverse wireless charging
#3 the camera's
#4 screen quality
#5 it's just cool to show off to your friends
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best compact and useful cellphone!
on December 12, 2023
Posted by: Rolovolley
[This review was collected as part of a promotion.] I really love my Galaxy Flip 5 for a lot of reasons. Number one is form factor, the phone bends in a half so I can put it in my pocket and when is open the phone looks like a regular galaxy.
Number 2 the cameras, I like how you can take a selfie with the regular camera and also take a picture to someone and the person can see their faces on the outside camera and its really cool.
Number 3, everyone that sees my phone always thinks it's like a future phone and specially my IPhone friends thinks its awesome.
The color is beautiful and the build of the phone is durable and the resistant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A terrific revision to a solid device.
on December 12, 2023
Posted by: JBond68
[This review was collected as part of a promotion.] Though foldable remain a niche product, Samsung continues to push the envelope and try new things. I had a Flip 3 and really liked it, but the cover screen was still too limiting bc of the size. I waited a while till getting the Flip 5 and for now am very pleased. The overall functionality is terrific and the new cover screen really changes the usability of the device. It's only been a few weeks, but the phone is fast, doesn't get too hot, and still turns heads. My biggest concern remains the smallish battery, same size as prior Gen. I do sit at a desk most of the time, have Qi charging in my car, so it really isn't an issue; but I still worry. Anyway, for Sammy fans who are tired of the candy bar style and don't want to carry a huge Ultra in their pocket, it's a winner. Certainly not their most powerful handset, but I live on my phones and really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Z Flip 5
on December 12, 2023
Posted by: Minchwee
[This review was collected as part of a promotion.] My husband got me the Z Flip 5 for my birthday a few months ago. I was happy with my Galaxy A42 model I had before. I use it mainly for calls and texts, YouTube and Netflix. I pay most of my bills as well on it. So I have many apps. I do like the size of it. Fits anywhere easily.
I wish there were more apps that you could use on the cover screen. I dislike not having a slot for an SD card. Overall I enjoy the phone. I would have gone with the Z Fold 5 but I tend to put my phone in my pocket for work and that would have been too big. I love having my phone show the notifications of my other Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flip5 replaces my Note20
on December 12, 2023
Posted by: DMRATT
[This review was collected as part of a promotion.] I was reluctant to switch from my Note20 with the greater camera zoom capabilities, and the stylus that I used for work. The Flip5 has been producing very good photos for starters. I am also able to still work a MS Exel spreadsheet for work. The absolute greatest part is the folded size is so much more convenient for carry and fits all my pockets. The large preview screen works so well I rarely need to open the phone. The capabilities of the preview screen seem to be unlimited. I love this phone and don't miss the Note20 as much as really liked it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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