Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
Good phone, Great camera, Okay battery.
on December 12, 2023
Posted by: starboard
[This review was collected as part of a promotion.] God, there are so much good things about this phone, its a huge upgrade from my Z Flip3, and it's camera is amazing. The photos I can take with this thing look professional. I love the cover screen, and the screen protector that is on the phone is really useful, if it wasn't there, I would have broken this screen by now. This device is almost perfect for me, but the battery really makes it a bit worse. This phone can run games like Genshin Impact pretty well. To be honest, the battery life doesn't affect me much, since it lasts until the very end of the day for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact fold closed, battery ok
on December 12, 2023
Posted by: Wants500monies
[This review was collected as part of a promotion.] compact design fits pockets EZ. Battery life is ok, drains kind of quick w/ heavy use. Could use more durability though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first foldable Tech. And it's amazing!
on December 12, 2023
Posted by: Tripletuzr
[This review was collected as part of a promotion.] I recently got my hands on the new Samsung Galaxy Z Flip, and I must say it's a head-turner in every sense! This innovative device seamlessly blends style and functionality, earning it a well-deserved five-star rating.
The first thing that caught my eye is the stunning design – it's sleek, compact, and the foldable feature adds a unique touch. It's like holding the future in the palm of your hand. The AMOLED display is vibrant and crisp, making every interaction a visual delight.
Functionality-wise, the Galaxy Z Flip is a powerhouse. The multitasking capabilities are impressive, thanks to the flexible display that allows for split-screen usage. Whether I'm browsing the web while watching a video or running multiple apps simultaneously, the performance is smooth and lag-free.
The camera system is another standout feature. The Flex Mode is a game-changer for photography, providing a hands-free experience for video calls or capturing creative shots at unique angles.
The battery life surprised me positively, considering the device's compact size. It easily gets me through a day of heavy usage.
In conclusion, the Samsung Galaxy Z Flip is not just a phone; it's a statement. It combines cutting-edge technology with a design that turns heads wherever you go. If you're looking for a device that stands out in a crowd and delivers on both style and substance, the Galaxy Z Flip is the way to go. It's a worthy investment that sets the bar high for foldable smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my camera..bold sharp images.
on December 12, 2023
Posted by: Sherryberry
[This review was collected as part of a promotion.] Streaming is fast and easy..picture quality is amazing. Bold colors.
It's greatest feature is that I can answer calls and texts while folded!!!!
It's greatest feature is that I can answer calls and texts while folded!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Delightful with minor irritations
on December 12, 2023
Posted by: Contridiction
[This review was collected as part of a promotion.] I'm not what you would call a power user but I make calls I watch YouTube I watch movies I do online shopping you know just all sorts of stuff but for the most part it works great my only issues I've had with it is sometimes when you open it, it opens up that should have been powered off a long time ago for instance I used a car shopping app, and I just never took it off I got the notification that it had been put into deep sleep 3 weeks later I opened my phone to make a call and there it is open to the car shopping app you know it does that with just about anything though, the camera the phone just any app that you put on it.
I have a Security pattern on it I just have a need to make sure the screen is locked when I put it in my pocket too many butt-dials I don't think I need that.
My biggest complaint though is the same as any other phone, all the brand specific stuff that is bloatware. For instance all 18 apps of the are emoji family, I don't do those kind of artistic endeavors, there they are all 500 gig wasting room I paid for. Then there's Bixby, it has a few features that are nice when they work, that none of the others have. That's probably because Samsung won't allow them to get permission. On that I don't care which one I use as long as it works. Which right now Google is right twice as much as Bixby.
All of that I can live with, the fact is Samsung is the best phone on the market period. I don't expect any less out of my retro/modern flip phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is AWESOME!!!
on December 12, 2023
Posted by: HucksMom
[This review was collected as part of a promotion.] I am in love with my Samsung Galaxy Z Flip5! I have not discovered a single thing that I would change about this phone. Perfect!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love the speed of the phone
on December 12, 2023
Posted by: scott2shop
[This review was collected as part of a promotion.] Surfing internet. Some games. Basically it is my computer. Also banking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Broke at 1 ft above carpet
on December 12, 2023
Posted by: Flash72
[This review was collected as part of a promotion.] Only had it a couple days when it broke 1 ft above carpet floor. It wasn't even a hard drop. It landed on the corner of the phone and it quit working. Very weak phone but picture was beautiful and it was fast streaming and gaming.
Value
2
Response from Samsung USBy Social Commerce, December 26, 2023
Hi there Flash72, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how frustrating it can be to have a device that you can't use fully. We would be more than happy to help you with a repair for your device if you would like. We have provided a link to the Samsung Support Team for your convenience in finding the best repair option for your device. We also always recommend a protective case for all devices that cover the hinge if you have a foldable device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US