Customer reviews from myFirst USA Inc.
myFirst - Fone R2 - Kids Smartwatch Phone, GPS Tracking, Video & Voice Call (North America Version) - Macaron Pink - (2024)
Average customer rating
4.4
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
60
4 Stars
17
3 Stars
12
2 Stars
2
1 Star
2
Customer Reviews for myFirst - Fone R2 - Kids Smartwatch Phone, GPS Tracking, Video & Voice Call (North America Version) - Macaron Pink - (2024)
Customer Rating
5
Awesome device for communication and tracking!
on May 12, 2026
Posted by: KevinN
[This review was collected as part of a promotion.] I love the my first product line . Great build quality and awesome features. The watch comes with a social circle that kids can post media and words to share with parents and approved others in circle. Sound quality was fine and photo quality was good. Great tracking app and if turned off it will ping location when done so. If you want to track and communicate with your kids but don't want to go all in freedoms a cellphone has highly recommended.
Written by a customer while visiting myFirst USA Inc.
Customer Rating
5
Easy and comfortable to use
on May 12, 2026
Posted by: AyshaH
[This review was collected as part of a promotion.] The display is super bright and colorful with cute and easy to use interface that children really enjoy. The set up process was simple and quick, and one of my favorite features it how is to stay connected with my child anytime.
You can add important contacts, make calls, send messages, and feel more comfortable knowing your child can reach you when needed. The watch is comfortable, stylish and designed perfectly for kids - both functional and fun and the same time
You can add important contacts, make calls, send messages, and feel more comfortable knowing your child can reach you when needed. The watch is comfortable, stylish and designed perfectly for kids - both functional and fun and the same time
Written by a customer while visiting myFirst USA Inc.
Customer Rating
3
Not user friendly
on May 12, 2026
Posted by: KarleeK
[This review was collected as part of a promotion.] I think this is a cool concept for a child to have but this device is not user friendly at all. I cant get a QR code to connect the device to the app. It wont connect to my network. I had high hopes for this product but was unfortunately disappointed.
Written by a customer while visiting myFirst USA Inc.
Customer Rating
5
Great gift
on May 12, 2026
Posted by: SabrinaI
[This review was collected as part of a promotion.] I honestly think this is such a great option for kids. The setup was pretty easy, the watch looks modern and not bulky, and I really like that it has GPS, calling, and video call features all in one device. What I personally appreciate most as a parent is being able to stay connected with my child without giving them a full phone yet. The quality feels good, the screen is bright, and my child was excited to wear it right away. It also feels reassuring knowing the watch is water resistant and designed specifically for kids.
Written by a customer while visiting myFirst USA Inc.
Customer Rating
4
Good beginner product
on May 11, 2026
Posted by: TriciaS
[This review was collected as part of a promotion.] Overall this watch does what it says it will do. A few of my favorite parts are the message and call features. The camera is very clear for what it is, too. They usually work well with minimal lagging and it helps me have a peace of mind to be able to get ahold of him when needed. The one thing I haven't been able to fix is the gps. It does not always sync well. Also, the setup took a very long time. I think it's very basic, but if you are willing to put in the time for younger children it's a good alternative to a traditional cell phone.
Written by a customer while visiting myFirst USA Inc.
Customer Rating
3
Cool for kids!
on May 11, 2026
Posted by: KerianneB
[This review was collected as part of a promotion.] Very cool design for a kids watch! It was easy to set up and connect to the parent app. The camera is just as good as a phone brand camera, but also user-friendly for my 3 year old...who by the way...LOVES this watch. She especially loves the music player and uses it like a boom box (she will never even know what a boom box is 🤣). It is definitely durable and thankfully this is very good news because my toddler can be very rough on devices. My only issue is not being aware of the paid subscription to use the phone capability. We won't be using that right away but will be useful once she starts VPK in August.
Written by a customer while visiting myFirst USA Inc.
Customer Rating
4
Good watch mostly.
on May 11, 2026
Posted by: CrystalL
[This review was collected as part of a promotion.] I thought that this watch was pretty cool for my son. He can message me with emoji, voice or video call, all worked very well. I just had to make sure the permissions on my phone were set so I could receive the calls or video chats correctly. He's 7 so being able to swipe up and down and know what to tap is pretty easy especially with the little icons next to it. One of the side buttons makes it easy to exit the current thing open and go back to the previous instead of trying to swipe back. I like that he can track his steps and have music. Which, I thought that the sound came out sounding pretty good. It's great that I can see where he is with this watch, though if he turns it off then it would just show the last location it was at. The accuracy could be a little better. The only downside is having to invite family members to use the app as well to message him through that. It's great for safety but also maybe some won't be willing to be adding another app to their phones...
Written by a customer while visiting myFirst USA Inc.
Customer Rating
4
myFirst R2 Smartwatch Has Great Features but Frustrating Setup
on May 11, 2026
Posted by: AshleyB
[This review was collected as part of a promotion.] Great for calls and messaging, but setup and connectivity were frustrating. My child loved the look of this watch right away, especially the fun customizable watch faces and ability to take pictures and call/message family. Once connected, the calling and messaging features worked well and have peace of mind without needing a full phone. The screen is bright and easy to for kids to use. That said, setup was much more difficult than expected. My hubby works in tech and even he struggled getting the app fully working and connected properly. We also could never get get the location tracking working, which was disappointing since that is a major feature for parents. Overall, the watch has some really great kid-friendly features, but the setup experience definitely needs improvement.
Written by a customer while visiting myFirst USA Inc.