Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Green
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB (Unlocked) - Green
Customer Rating
2
Meh I liked my s8+ better
on March 18, 2022
Posted by: dieseldoc
from Atlanta Ga
Expertise:Expert
I bought this a few weeks ago. Not impressed my should have kept S8+. This has a pen I will never use the only perks is a better camera. Navigation is not as easy as the S8
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Everything they said it would be
on March 24, 2022
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered. Reserved. Wasn't disappointed. Camera rocks. Screen is vivid and snappy. Processes super quick. Photo editing and features are insane. It's quick. Battery lasts. Love it. All.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good for multiple purposes
on April 7, 2022
Posted by: Kc222
from Ny
I love this phone. Happy so far with the features and sophistication. However, I am surprised how fast the battery runs down like my samsung galaxy 9+after 4 years. I still have to travel with chargers and I don't even use social media. Otherwise, it does everything I need and more. Hopefully they improve the battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra
on April 7, 2022
Posted by: Hank
from Manhattan
Expertise:Intermediate
I'm extremely satisfied with my new S22 Ultra on the T-Mobile Network. Lots of great features and an awesome camera that folks around me envy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Should have kept my Note8!
on April 8, 2022
Posted by: Deschain1015
from Salem, OR
Expertise:Intermediate
I've had this phone 2 weeks, waited 4 years to upgrade. 1st week was amazing and now I can't stay connected to the internet. Tried new sim card. Airplane mode. Have now had to rider a replacement and I'm doubting it will fix it. No trouble with calls or texts just cycles through networks and drops internet repeatedly. Very disappointing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, April 8, 2022
Hi Deschain1015. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is a link for more details to help you maximize the device's potential.
Issues with mobile network connection on Samsung phone https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144382372
Have a great day.
^Charles
Issues with mobile network connection on Samsung phone https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144382372
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
1
PASS on THIS
on April 8, 2022
Posted by: PASS
from Chicago
Expertise:Intermediate
All the features of changed these techniques think that they're making things easier for us the screen goes off after you're on a conversation you have no idea whether you're still on the phone or not besides the other features with the keyboard and no typing no spacing and it's just absolutely not even worth it
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Poorly made
on April 17, 2022
Posted by: Anonymous
from Bronx
Expertise:Expert
I've owned every galaxy since the Note 4 and this is literally the worst phone I've ever owned! It is bad on so many levels! I'm extremely disappointed! I regret purchasing this device !
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Chrystel, Samsung Care, April 18, 2022
Hi Alberto Rodriguez,
Thank you for taking the time to leave this review. We are saddened to hear that this did not meet your expectations. I understand how disappointing it can be if expectations don't quite meet. We would definitely like to look into any issues you may be having with your Galaxy S22 Ultra to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144413024
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on May 4, 2022
Posted by: Anonymous
from San Antonio, TX
[This review was collected as part of a promotion.] I absolutely love my S22 Ultra. Upgraded from the s10+ and so glad I did.
Photo quality is amazing and overall, it's a fantastic phone
Photo quality is amazing and overall, it's a fantastic phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US