Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I love this phone
on July 29, 2024
Posted by: Blackdragon
[This review was collected as part of a promotion.] I love the camera features on this phone. The quality is amazing. Even in bad lighting the pictures come out great. The Bixby assistant is very useful as well. You can even set your voice up for it. Phone calls never drop. All my apps works excellent. Really a fantastic phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely phone with awesome features
on July 29, 2024
Posted by: Snugglebug85
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S24 for approximately two weeks. I am impressed with the technological advancements and aesthetic design of the device. Its sleek appearance strikes a balance between portability and functionality. I opted for the aesthetically pleasing purple color variant. The display offers exceptional text clarity, and I am still discovering the full range of features available on the phone. The camera is a significant improvement over my previous phone, capturing stunning photographs even in low-light conditions. The Galaxy AI is a groundbreaking feature that enables users to search for specific objects by circling them in photos. Additionally, the Galaxy AI provides writing assistance, making it a valuable tool for various tasks. While the device meets my expectations, the inclusion of a stylus, similar to the S24 Ultra, would further enhance its capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fold 4 is the best
on July 29, 2024
Posted by: Maxwell2189
[This review was collected as part of a promotion.] I love my phone and .any that have seen me open the phone. They ask what it is and how easy is it to use. I k ow two people went to get a fold phone for themselves.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone without being too large. Galaxy ai works, haven't tried it much though. Overall 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device and Great Battery
on July 29, 2024
Posted by: SamsungUser
[This review was collected as part of a promotion.] Recently acquiring this phone, I find myself regretting not having obtained it sooner. Its numerous features and exceptional quality are truly remarkable. Notably, the AI feature for message editing is particularly useful, enabling me to modify my messages to convey a more professional or casual tone. This feature is especially valuable when composing a resume or communicating with superiors. While I have yet to explore the other AI features, the phone's battery life has proven to be exceptional. A single charge now suffices for an entire day, eliminating the need for overnight charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product so far
on July 29, 2024
Posted by: Jtlvrd
[This review was collected as part of a promotion.] I've had galaxy phones before and I like the features they had. But with the galaxy s24 the camera is very vivid pictures come out like studio quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had!
on July 29, 2024
Posted by: JJwberger
[This review was collected as part of a promotion.] I have had the s24 for about 6 months and so far it's the best phone I've ever had! The camera takes amazing pictures. And the Galaxy AI helps me edit my pictures, write texts and emails, and also translate to Spanish to communicate with some of my coworkers. Whenever phone pop up on conversations I always recommend samsung, especially the s24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great cámara
on July 29, 2024
Posted by: Gus123
[This review was collected as part of a promotion.] I like it so much but don't like that over heat too much, and frozen very often. Galaxy Al
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Thanks for reaching out, Gus. We appreciate your feedback as we continue to make improvements. We noticed that you reached out to share your thoughts on the Galaxy S24. The latest Vapor Chamber in the S24 is bigger than before, with an improved heat dissipation system to keep your device at peak performance. We're sorry to hear that you've been experiencing overheating and freezing on your S24. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a temperature range within which they operate at their best. While they may feel warm under certain conditions, like when charging, this should not affect the device's lifespan or performance. However, if your devices get too warm, it could cause issues such as the freezing you are experiencing. Please use the guide provided in the link attached to help keep your devices at their normal operating temperature. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US