Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great Value and Performance
on July 29, 2024
Posted by: MidwestMom
[This review was collected as part of a promotion.] I use my phone quite frequently for everything from grocery shopping, commuting, doctor and therapy appointments, work, family life, streaming, content creating, etc. It is very important to me that my device is reliable and has great longevity.
This product is great for me as a busy, working mom. It allows me to multi-task easily so that I can manage my household and work-life balance.
I can easily stream and game during leisure time, listen to audio books and podcasts, find a cool new restaurant or directions to a play date. It's perfect for my lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on July 29, 2024
Posted by: Deadman
[This review was collected as part of a promotion.] I love everything you can do with the phone and the camera is really great and I'm so in love with the fats charging it does. Also having galaxy AI does help a lot and makes life easier on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love love love my Galaxy S24!
on July 29, 2024
Posted by: Spiderman222
[This review was collected as part of a promotion.] I recently upgraded to a Galaxy S24 from my Galaxy S22 of a couple years, and I have to say it's amazing the leaps and bounds Samsung continues to make with their products. While some may say going from the Ultra to a base model is a downgrade, I disagree whole heartedly. For starters, the battery lasts longer on the 24. I only have to charge every other day, even with more than normal use. As a smaller guy, the screen size is an adjustment, however, it's incredibly light weight and fits perfectly in one hand so that I don't have to drop something to text with both hands, and im able to reach across the screen with my thumb without hitting an app or button I didn't mean to! The Galaxy AI is amazing as well. The way it kind of condenses any information you look up saves you the time of scrolling through tons of links. It's kind of like having cliff notes available for everything. The press and circle search feature is so convenient when you want/need to get info ASAP about something that peaks your interest! I play the same games on this phone as I did on my last, and it runs much cooler than the 22 Ultra did! Overall, outside of the S Pen (which i rarely used), and a few camera features of the S22 Ultra, everything about the Samsung S24 feels like an upgrade and would recommend to anybody that wants a powerhouse phone at an awesome price point. I can't wait to see what Samsung brings to the table in the future!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 simply the best
on July 29, 2024
Posted by: Alex5219
[This review was collected as part of a promotion.] I purchased the Samsung s24 and I love it. The design is second to none and the features I just love the way you can Customize. I can't wait what else Samsung as in store next for the customer's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing tech
on July 29, 2024
Posted by: Nikki85
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S24 for approximately two weeks. I am impressed with the technological advancements and aesthetic design of the device. Its sleek appearance strikes a balance between portability and functionality. I opted for the aesthetically pleasing purple color variant. The display offers exceptional text clarity, and I am still discovering the full range of features available on the phone. The camera is a significant improvement over my previous phone, capturing stunning photographs even in low-light conditions. The Galaxy AI is a groundbreaking feature that enables users to search for specific objects by circling them in photos. Additionally, the Galaxy AI provides writing assistance, making it a valuable tool for various tasks. While the device meets my expectations, the inclusion of a stylus, similar to the S24 Ultra, would further enhance its capabilities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall phone
on July 29, 2024
Posted by: Ahki72
[This review was collected as part of a promotion.] Galaxy Ai is one in a million and I must day this Samsung g product is next yo none
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had
on July 29, 2024
Posted by: cu4tro
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is an incredible device. It's great for streaming, gaming and school. It is also great for watching movies, the screen is crystal clear, vibrant, it makes everything look amazing. The Galaxy AI features are a standout, specially with photo editing. It's the faster phone I've had and handles multiple apps without any lag, which is great for multitasking. The battery life is impressive, it lasts me all day, even with heavy use. The camera is fantastic, capturing detailed and stunning photos. Overall, the Galaxy S24 it's a great choice for anyone looking for a high-performance, reliable smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is mediocre
on July 29, 2024
Posted by: Summer
[This review was collected as part of a promotion.] Having Galexy AI features is pretty awesome, but the Camara and the rest of the phone is mediocre. It laggs at times more then I have ever experienced in the last decade, except for when I had a government phone.
Value
3
Response from Samsung USBy R&R Team, September 18, 2024
Hey Summer! We value your honest feedback as we strive to make improvements. We noticed that you inquired about reviewing the Galaxy S24. With the S24 you can transform every photo into a stunning masterpiece. Just snap a picture and turn it into something amazing. Easily remove unwanted objects and adjust colors to make your photos stand out. With the Galaxy S24 Series, polished pictures are just a tap away. Capture your favorite artist using the main camera while recording yourself singing along with the selfie camera. With Dual Recording, you can easily capture all the action and reactions. We recommend utilizing the ProMode feature on your camera app to get a more professional look when you snap pictures. Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. We also noted your concerns about the phone lagging To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. One step you can take would be to use the Quick Optimization feature. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Check out the link attached for additional options to help get your phone running smoothly. If this persists, please reach out to us at Samsung Support so that we can further investigate this. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (Phone lagging)
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https://www.samsung.com/us/support/answer/ANS00078985/ (Phone lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US