Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Powerful, Smart & Seamlessly Connected
on April 4, 2025
Posted by: JayS24Pro
[This review was collected as part of a promotion.] The Galaxy S24+ is easily one of the most refined and intelligent smartphones I’ve ever owned. From the moment I powered it on, it was clear this phone was designed to handle everything with effortless ease. What stands out the most is how seamlessly it lets me switch between apps—Samsung really nailed the "seamless actions across apps" feature. Whether I’m copying text from a webpage into a note, sharing content directly into a chat, or switching between editing a video and uploading it to social media, the S24+ keeps everything fluid and responsive. No stutter, no lag—just pure multitasking bliss.
One of my favorite features is the Now Brief, which gives me personalized updates throughout the day in one clean view. It’s like having a smart assistant baked right into my phone that helps me stay ahead—whether it’s traffic updates, meeting reminders, or news alerts, all without me having to ask. It’s surprisingly accurate and really helps me stay organized.
The new Audio Eraser feature is mind-blowingly good, especially when I’m recording videos in noisy environments. I tested it at a busy café and it managed to isolate my voice while cutting out a good amount of background chatter. That makes a huge difference when I’m creating content or doing voiceovers on the go.
On top of these features, the S24+ has an absolutely gorgeous display, excellent battery life, and cameras that are simply top-tier. I’ve attached a few photos taken with it—they’re crisp and detailed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24
on April 4, 2025
Posted by: Lisa69
[This review was collected as part of a promotion.] I love my phone. I had the Galaxy Flip but had problems keeping it charged. I use my S24 for everything, school, work, and personal. I don't really know much of the extra features it has but it is still a great phone. Galaxy phones are my first choice and always will be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is wonderful all the way around.
on April 3, 2025
Posted by: MySam6350
[This review was collected as part of a promotion.] This works amazingly. I love everything about it. However it would be nicer to have a bigger screen and to be a little more durable as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Came quality
on April 2, 2025
Posted by: Tami85
[This review was collected as part of a promotion.] Came quality at the best with top notch pixel rate
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey there Tami85, we appreciate you sharing your thoughts about your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the usage of your phone. We hope you have taken an opportunity to explore the features of Galaxy AI. We have provided a link to the full device manual to help you explore these features. We have also shared a link to the Samsung Support Team to help you with any questions that arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good quality
on April 2, 2025
Posted by: Ishamjean
[This review was collected as part of a promotion.] Overall it's all good i love to shop and it's great for spam block and privacy
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Ishamjean, we appreciate your feedback on your Samsung Galaxy S24. We love that you are so pleased with the shopping abilities and safety you feel with your phone calls on your device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share more feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on April 1, 2025
Posted by: Nicholas
[This review was collected as part of a promotion.] I am very happy with my Samsung Galaxy S24. I have had no issues with it. The integration of all its features, seamless actions across apps, and its very quick processing speed set it apart.
The only drawback I will mention is the battery life. It uses it up a little quicker than what I am used to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone amazingly much more then expected.
on March 31, 2025
Posted by: Unkkrunk
[This review was collected as part of a promotion.] I'm ba galaxy man and every phone i had of galaxy i was impressed with and amazingly they just keep getting better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2025
Posted by: Dodgeram
[This review was collected as part of a promotion.] Great phone i have with me work so Great job an happy with the phone
Value
5
Written by a customer while visiting Samsung US