Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Almost 2 years of uninterrupted experience
on May 31, 2025
Posted by: quilleroarg
[This review was collected as part of a promotion.] I'm using this phone a my daily driver for work, and so far it has been an excellent balanced experience for which I combine the use of Galaxy AI with a clean version of One UI to help me power through the day and maximize the use of this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 31, 2025
Posted by: Jay9367
[This review was collected as part of a promotion.] This phone does everything I want the camera quality is amazing and the speed is great never lags like my last phone refreshes quick and the galaxy AI features are great the circle to search comes in handy all the time even if it's just we're on a hike and I want to know what a certain plant is, quick and easy alot of good things to say I've had it 6 months and still very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice full screen
on May 31, 2025
Posted by: Babystac
[This review was collected as part of a promotion.] The phone is pretty good galaxy aI is nice when I need it, when I watch shows I can fit the screen to my whole phone almost one thing I don't like about it is i can't find my voicemail like it was there for awhile then an update now gone, I have to call my vm from my contract list to even see or listen if I have vm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone.
on May 31, 2025
Posted by: Racerx9107
[This review was collected as part of a promotion.] Love my phone. It is so easy to use. The camera is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features available.
on May 31, 2025
Posted by: Private
[This review was collected as part of a promotion.] Use it for live sporting events, score tracking, financial tracking, and some light work related communications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First series, S.
on May 31, 2025
Posted by: ThDenni
[This review was collected as part of a promotion.] This is the first time I had tried a phone on the S line. The best decision with the new update improved the AI a lot, makes it much easier to have.
Value
5
Written by a customer while visiting Samsung US
Posted by: Carmen
Verified Purchase:Yes
A great product. It works well. Androids are the best
Response from Samsung USBy R&R Team, April 15, 2025
Hi Carmen, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear how great you are finding this phone to be for your usage. We hope you have also found the opportunity to explore the features of Galaxy AI. We have provided a link to the full device manual to assist you with this exploration. We have lastly, shared a link to the Samsung Support Team to help you if any questions arise about your Samsung products as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 6, 2025
Posted by: Rymez23
[This review was collected as part of a promotion.] Buttons work and sounds is loud compared to other devices.
Value
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Rymez23, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We absolutely couldn't be happier to hear how pleased you are with the enhanced audio quality and volume of your device. We have provided links to a few resources to help you also explore the enhanced features of Galaxy AI, and answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US