Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
product is awesome
on July 29, 2024
Posted by: markypooh
[This review was collected as part of a promotion.] Galaxy AI is awesome, use it all the time. I recommend the Samsung s24 as I used to have an Htc
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on July 29, 2024
Posted by: KrissyD420
[This review was collected as part of a promotion.] I absolutely love the galaxy Ai and the circle search is so helpful! The chat translation is very accurate and needed for my husband who talks to a lot of truck drivers from over seas.
I love all of the new updates, I just wish the battery life was a little better.
I love all of the new updates, I just wish the battery life was a little better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone ever
on July 29, 2024
Posted by: Chinadoll1984
[This review was collected as part of a promotion.] My Galaxy AI is one of the best phones ever that I've owned thus far it has super fast rom that sends me zooming through my pages and also the most amazing effects when it comes to taking pictures and angles allowed me to be versatile and push me to new limits best phone ever hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on July 29, 2024
Posted by: Yankees99422
[This review was collected as part of a promotion.] I absolutely love this phone. It's fast charging and lasts all day. The Samsung AI is amazing. It's easy to use. The picture and video quality is also amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 29, 2024
Posted by: bvince1378
[This review was collected as part of a promotion.] This is a brand new upgrade from my original s10. Has everything needed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 29, 2024
Posted by: BigSmeach
[This review was collected as part of a promotion.] Great phone. Only problem ive had is the battery doesnt last QUITE as long as I'd like, but it does last. I was skeptical about Galaxy AI at first, but it has been good as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone but prefer my Flip 5
on July 29, 2024
Posted by: Clh03054
[This review was collected as part of a promotion.] Online shopping/drone controlling/ phone calks/text messages
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone crashes
on July 29, 2024
Posted by: Girl2girl
[This review was collected as part of a promotion.] This phone crashes and freezes a lot. Galaxy AI should be a little more advanced than this
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
We appreciate your honest feedback. Your insights are very much appreciated as we continue to make improvements to our products and services. We noticed you reached out to share your review of the Galaxy S24. Galaxy S24 Ultra is like a Note, but newer and better with the Galaxy AI experience. Defy language barriers with Live Translate. Bring more details out of the dark with Nightography Zoom. And search like never before using Circle to Search with Google. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link attached for additional options that should help get your device running like brand new once again. If you have any further concerns or require additional assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US