Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
"Galaxy S24: A Pocket Powerhouse"
on May 4, 2024
Posted by: Anisss
[This review was collected as part of a promotion.] I recently got the Galaxy S24 and honestly, it’s been amazing. The camera is top-notch, battery lasts all day, and it handles everything I throw at it without a hitch. Plus, it looks sleek and feels great to hold. Definitely recommend it!Sure thing! The Galaxy S24 is a game-changer for me. It’s super fast, thanks to the new processor, and the display is just gorgeous—colors pop and the clarity is unreal. The size is perfect for one-handed use, and I’ve dropped it a couple of times (oops), but it’s tough as nails. The updated software feels smooth and intuitive. It’s more than just a phone; it’s like my personal assistant, camera, and entertainment system all in one. Totally worth it !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A nice step up from the S21
on February 6, 2024
Posted by: AJBnSD
[This review was collected as part of a promotion.] I've enjoyed the Samsung Galaxy line of phones since the Note 2. Before buying the S24, I was using the S21. Thanks to Samsung keeping the updates coming, the switch between the phones was pretty painless. From a UI perspective, they feel almost identical. Samsung's One UI makes things simple while still offering customization where it counts.
As someone who uses their phone primarily to stay connected with what's going on in life, work, and some basic entertainment, I probably don't take full advantage of what the device can do. That being said, the S24 is noticeably snappier than the S21. Apps load quicker and respond faster. This gives me a bit more confidence in the longevity of the device.
The AI features are a nice addition, but I haven't found myself using or want to use them much. The added instant slow-mo to the video is nice, especially for a dad of an active toddler.
I ended up getting the phone for free after trading my old phone, so the upgrade is worth it to me. If I didn't have that option, I'd probably be fine sticking with the S21 for a bit longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone I didn't know I needed
on May 2, 2024
Posted by: VO2Max
[This review was collected as part of a promotion.] My upgrade to the Galaxy S24 is long overdue. I had been looking forward to an upgrade for awhile, but because of the high quality phones Samsung makes, it made retiring my Galaxy S7 very difficult. The S24 provides me with a serious amount of utility. Much better front facing and rear camera, more storage, and many smaller features that enhance use and optimize how you use your device. It's not just a phone, it's a effective and useful tool. The option to circle items on my screen with Ai and being able to bring up Google results has me impressed. What has me most impressed is the real time translation feature when talking to someone other than English on the phone. Half my family is German and it can be hard to communicate but after using it, I can communicate effortlessly. Great product as always. Everyone working at Samsung should be proud!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on May 13, 2024
Posted by: Donut3350
[This review was collected as part of a promotion.] The galaxy s24 is a wonderful phone that runs amazingly fast with a plethora of storage space that really shows off the amazing technology available to us at this point in human history. No complaints whatsoever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S twenty three ultra was better
on September 3, 2024
Posted by: Justbereal86
[This review was collected as part of a promotion.] The new galaxy AI is pretty cool But the Samsung Galaxy S23 Ultra was way. Better, then, the regular 24
Probably because I like the note.
Probably because I like the note.
Value
3
Response from Samsung USBy R&R Team, September 4, 2024
Thanks for reaching out to us! We always look forward to getting feedback from our valued customers. We see that you reached out to leave your review on the Galaxy S24. Have you ever found yourself spending a lot of time transcribing meeting minutes or lectures? With the Galaxy S24 Series, you now have the option to use Transcript Assist for transcribing voice recordings that you capture using the Samsung Voice Recorder app that comes pre-installed on the device. It's as simple as recording your lectures or meetings and using Transcript Assist for transcription. This feature also can identify multiple speakers. Moreover, once the transcription is complete, you can also choose to have your document translated or summarized. Again, we appreciate you taking the time to share your feedback with us and we greatly appreciate you as a loyal Samsung customer. If you have any questions or concerns, do not hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone that is not so expensive.
on March 17, 2024
Posted by: MrBuck21
[This review was collected as part of a promotion.] This is a great gaming phone. Plenty of room and for the price u can't find a phone that takes great pictures. Has great battery life and the space is great. There's nothing bad about this phone. Security might be lacking a little but there are programs and apps that can help you with that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, may need updates
on February 6, 2024
Posted by: Samsungbro1312
[This review was collected as part of a promotion.] I just recieved the new Samsung S24, and so far it has some awesome new features. The photo editing AI with generative fill is very interesting and helpful when you need to remove items from photo. I use the phone for streaming, messaging, and completing some school work. The main issue I have had is that the phone will freeze while loading sometimes. It also does not support some of the medical devices I use yet. My guess is that there will be updates to fix these issues soon. Definitely an awesome new setup foe the S series phones. All of the issues I've had are normal for recently released phones. Most of the time everything loads quickly and the Samsung seems to have put great focus on privacy with this new line. I would reccomend this for most anyone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung s24 is better than last year's s23.
on April 29, 2024
Posted by: 2good2betrue
[This review was collected as part of a promotion.] The samsung s24 is better than last year's s23. It has better battery life and has a lot of new Ai fetures. Over it's a great device an I recommend
Value
5
Written by a customer while visiting Samsung US