Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Posted by: Bill B
from Turnersville, NJ
Expertise:Intermediate
Verified Purchase:Yes
The trade-in process went off without any difficulties. If the circumstances fit, I would encourage anyone to take advantage of the trade-in offer.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Atta
from Willingboro, NJ
Expertise:Intermediate
Verified Purchase:Yes
It was a nice experience especially with the fact that I'm getting it at 0 APR.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ivan
Expertise:Expert
Verified Purchase:Yes
Excellent smartphone with outstanding AI features. It is fast and easy to use with Android 14.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert Heishman
from Spearfish SD 57783
Expertise:Intermediate
Verified Purchase:Yes
Thought I was supposed to have 5G.And everything's pulling up four g
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, July 18, 2024
Thank you for getting in touch with us, Robert. It seems that you have an inquiry about the S24 and its connection capabilities. The S24 allows you to connect using LTE and 5G Sub6 networks. To ensure that your phone has 5G enabled, you can check the Network mode by following these steps:
Step 1: Open Settings and select Connections.
Step 2: Choose Mobile Network.
Step 3: Tap Network mode and select the option with 5G connectivity.
If you have any other questions or concerns, please feel free to contact Samsung Support. - Kelvin
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Step 1: Open Settings and select Connections.
Step 2: Choose Mobile Network.
Step 3: Tap Network mode and select the option with 5G connectivity.
If you have any other questions or concerns, please feel free to contact Samsung Support. - Kelvin
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on July 24, 2024
Posted by: Wr3stl3r
[This review was collected as part of a promotion.] The new Galaxy AI is great with the new phone and I love the performance and battery life and is just a no brainer to buy. It is 100% worth the money
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 24, 2024
Posted by: Rahum1
[This review was collected as part of a promotion.] Easy to navigate you can personalize almost anything you want. And with the upcoming updates it will only become bigger and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great multi purpose phone
on July 25, 2024
Posted by: PassionFruit91
[This review was collected as part of a promotion.] Since I got my Samsung Galaxy s24 I have truly come to learn new ways to make my mobile device a true part of my day today routine. It has a lot of features and programs that are very modern and to the point in helping the everyday person with their task, Hobbies, and errands. I also enjoyed the the way in which Samsung integrated Galaxy AI software into the different elements of the phone which makes for a really seamless experience for the user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy yet
on July 25, 2024
Posted by: jasonbxny0619
[This review was collected as part of a promotion.] Galaxy Ai is the best thing in the phone and with Samsung pass you could save your passwords in a safe place
Value
5
Written by a customer while visiting Samsung US