Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
Great phone
on June 2, 2025
Posted by: Cbeck1099
[This review was collected as part of a promotion.] I needed a new phone and looked for a few months before deciding on the S24. I pre-ordered it and got double the memory. I'm not someone who upgrades their phone a lot so wanted to make sure I had a good amount of memory.
I love my phone!
The pictures are good. Being able to edit them and erase things is great.
I use my phone not only for personal but work as well.
I have issues with it being able to run everything I need and having the requirements for my work apps.
My only concern is some apps I don't get notifications for. I've uninstalled and reinstalled. I've checked all my settings and have not figured it out. I'm assuming it's more of an app glitch not the phone.
I will remain a loyal Samsung patron.
I love my phone!
The pictures are good. Being able to edit them and erase things is great.
I use my phone not only for personal but work as well.
I have issues with it being able to run everything I need and having the requirements for my work apps.
My only concern is some apps I don't get notifications for. I've uninstalled and reinstalled. I've checked all my settings and have not figured it out. I'm assuming it's more of an app glitch not the phone.
I will remain a loyal Samsung patron.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on June 2, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] I have not used galaxy Ai yet but im going to. This phone has so many new features I've yet to try all of them. I'm thrilled with my device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the entire S series
on June 2, 2025
Posted by: Brandy
[This review was collected as part of a promotion.] Have always loved the samsung phones and the S series. Started with notes and switched to S series and glad i.did
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is THE BEST!!!
on June 2, 2025
Posted by: MrsAdkins2014
[This review was collected as part of a promotion.] This is the best camera and battery life I have ever had on a phone. Will have this phone until it dies on me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Im not a fan of the updates
on June 2, 2025
Posted by: Honeymoth
[This review was collected as part of a promotion.] The updates keep adding things that are more annoying than useful. I prefer some of the older versions than what we have now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone - Worth the Upgrade
on June 2, 2025
Posted by: CookieM
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S24 for a few months now, and it’s safe to say this phone lives up to the hype. The display is absolutely stunning — bright, crisp, and incredibly smooth thanks to the 120Hz refresh rate. It makes everything from scrolling to streaming look amazing.
Performance-wise, the S24 is blazing fast. Apps open instantly, multitasking is seamless, and gaming is a dream. The new Snapdragon/Exynos chip (depending on your region) handles everything effortlessly, with barely any heat or lag.
The camera system is also a standout. Whether you're shooting in daylight or low light, the photos are sharp, vibrant, and full of detail. Samsung’s AI enhancements are subtle but effective — they enhance the shot without making it look fake.
Battery life easily gets me through a full day of heavy use, and the fast charging is a lifesaver. Plus, the design feels premium and sleek in the hand — a true flagship look and feel.
If you're on the fence about upgrading, I highly recommend the Galaxy S24. It’s powerful, reliable, and packed with features that genuinely improve your everyday experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: Blueblur
[This review was collected as part of a promotion.] Love this phone and ai is great. Easy to use for adults and kids
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: 012109rich
[This review was collected as part of a promotion.] This was the best phone I've ever had. I live the different things I'm able to use this phone for.
Value
5
Written by a customer while visiting Samsung US