Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Very Advanced Features for a Phone!
on June 2, 2025
Posted by: Arnie5412
[This review was collected as part of a promotion.] Easy to program. Very easy to film or take pictures, that are not only sharp, but very colorful. Also has a long lasting battery. Very secure phone. No issues!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick and easy to use, great use of updates
on June 2, 2025
Posted by: Koolaidman0514
[This review was collected as part of a promotion.] Galaxy ai has helped me with just being able to ask a question and the phone will look up the best answer and read it aloud to me. I can ask almost anything and it'll have something I can go off of. Never have I switched from Samsung and I don't plan on leaving the brand. Never failing to disappoint their customers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is amazing!
on June 2, 2025
Posted by: RamirezRA237
[This review was collected as part of a promotion.] My galaxy is used daily mostly for work , one of the greatest future's is the camera. The camera takes very high quality pictures and videos are automatically edited to give a high quality video. Another great future is the "Galaxy AI" it comes in handy when I am searching for work related stuff. The latest update also has great futures and has made the galaxy experience fun and interesting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great! High quality
on June 2, 2025
Posted by: NatNat
[This review was collected as part of a promotion.] High quality camera for beautiful pictures and videos! I use my phone mostly for streaming and social media. The phone has many great features for AI and stuff too. Never any issues with lagging or anything. I absolutely love my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Samsung S24!
on June 2, 2025
Posted by: CarolinaChick64
[This review was collected as part of a promotion.] I love the new features of my Samsung S24 and I am still learning the Galaxy AI . I recently used the Photo Assist feature to remove some unwanted objects from a selfie and I was very happy with the results! I am learning more about AI through the use of my phone and I am looking forward to discovering more fun things through the cool world and Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 recommend
on June 2, 2025
Posted by: Sammy03
[This review was collected as part of a promotion.] I use my phone daily for multiple things including streaming, gaming, and for work. The feature that allows me to use multiple apps at once allows me to multi-task without needing my laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I Love the S24
on June 2, 2025
Posted by: SycoSue
[This review was collected as part of a promotion.] I Love The pictures it takes and the fact it's been stronger then any other phone I've had, the quality of my calls have been great, no dropped calls the only thing is the speaker can't hear the music but on the up side the AI can find any music you want to hear
Sincerely, Susan.
P.S.how do i take a picture of my phone.....
Sincerely, Susan.
P.S.how do i take a picture of my phone.....
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Hey SycoSue, thank you for your feedback on your Samsung Galaxy S24. We are so happy to hear that you are finding the camera quality and call reliability to superior with your device. We have provided links to articles to help you with the speaker of your device, and to the advanced audio settings. We have also shared a link to the Samsung Support Team if you would like additional assistance with your device at any time. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Went from an S8 to an S24. Huge upgrade. Easy to u
on June 2, 2025
Posted by: Ilike81salad
[This review was collected as part of a promotion.] I use my S24 for handling most of my business. Paying bills, shopping, & researching things to gain knowledge.
Value
5
Written by a customer while visiting Samsung US