Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
My Lorries24
on June 3, 2025
Posted by: Lorries24
[This review was collected as part of a promotion.] My phone is stylish dependable and keeps me connected to the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Keeps me connected
on June 3, 2025
Posted by: BigAsh
[This review was collected as part of a promotion.] I've been using the Galaxy S series for many years. I've had the S24 for a couple of years.
I like the battery life and overall get excellent connectivity.
I have trouble messaging with others who have I phones.
The camera doesn't zoom as well as I would like.
I'm still figuring out how to use the Galaxy AI. I'm gen X, tech isn't always intuitive for me.
I like the battery life and overall get excellent connectivity.
I have trouble messaging with others who have I phones.
The camera doesn't zoom as well as I would like.
I'm still figuring out how to use the Galaxy AI. I'm gen X, tech isn't always intuitive for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
More than meets the eye.
on June 3, 2025
Posted by: TweekTheBadger
[This review was collected as part of a promotion.] This little phone packs a huge punch! We really don't give these little devices the credit they deserve. Most of us only utilize a fraction of what the device can do, texting, social media and the occasional phone call. I'm part of an older demographic, my eyes are beginning to fail, my hands have a constant tremor that makes typing difficult too... I've recently discovered the AI feature on my phone and its been like a gentle friend who holds your hand to keep you steady and stable. I have reminders for my medications, and I'm able to make medical appointments from the safety of my home via telehealth. My phone is more of a little Wall-EE to me. I'm grateful for such a good device, that I can rely on to keep my life straight now that my memory and eyesight are failing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Team Samsung forever!
on June 3, 2025
Posted by: CMarie
[This review was collected as part of a promotion.] I've been with samsung for a long time and have just upgraded along the way! I love that you can customize everything to your liking. The phones battery lasts a long time and charges fast! I also like the pretty colors the phones come in, takes great pics, has survived me dropping it a million times (with cutesy case not an otterbox). Team Samsung forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features that I enjoy
on June 3, 2025
Posted by: Love2fly
[This review was collected as part of a promotion.] I use AI in texting and speech and finding things out I really love this phone I use it for streaming movies, games, Sports, you name it this thing does it all I will be getting an upgrade and I am going to buy the same phone that I have now but a new year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Is A Win Win in My Book
on June 2, 2025
Posted by: LadyKC89
[This review was collected as part of a promotion.] This is the first time I've ever decided to go with the newest galaxy model at the time. I've had this phone for a little over a year now.... I have zero complaints on its functionality, zero complaints on its operating system, and zero complaints with the cameras. This phone has been a great choice for me. The battery lasts for a good while, considering I'm always on my phone. I love the fast charging and wireless charging capabilities, the ability to charge other phones with my phone is a added bonus. The only two things that I'm unhappy with is the size of the phone, and the speakers sound out put. I have small hands, so I prefer a smaller phone for easier use. As for speakers, I wrongfully assumed they would be of much better quality, hoping for something with extremely loud sound output. I like to jam to the loudest of loud. All in all though, its been a great choice and I do not regret my choice in picking the Samsung Galaxy S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone ever!
on June 2, 2025
Posted by: Gingersnapped83
[This review was collected as part of a promotion.] My Samsung S24 is definitely essential for my everyday life! The 5G+ definitely runs smoothly. The new AI feature is nice. Basically, this phone has limitless potential. It makes editing photos, videos, notes, gaming smooth processes. I love that it was available in a purple! Being able to change the theme of my phone is one of my favorite things. It makes the phone more personal and functional.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on June 2, 2025
Posted by: Blueeyes2025
[This review was collected as part of a promotion.] My Samsung S24 is my personal phone, so I use it for phone calls, text messaging and email. Additionally, I check my social media accounts, listen to podcasts, play video games, and occasionally stream movies. I'm able to download apps quickly and easily. I love the calendar and notepad features as they allow me to keep track of important tasks and information. While I am still getting used to using all of the AI features that are available to me, recently I utilized a feature that allowed me to create a wallpaper for my home screen using AI. I was very impressed with the end result and plan to use it in the future.
Value
5
Written by a customer while visiting Samsung US