Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
The Best Small Android for its time
on March 19, 2025
Posted by: EAGLEGUY
[This review was collected as part of a promotion.] The sleek design of this phone feels comfortable in hand. Its vibrant display showcases the updated operating system beautifully (One UI 7 Beta). Enhanced features offer a seamless user experience. The impressive camera captures stunning photos and videos. Background noise magically disappears thanks to intelligent audio processing using audio eraser. And the Morning brief tells me everything I need to know for the day. Thus phone also pairs wonderfully with my buds 3 pro. This allows me to use all of those AI features such as voice/siren detect along with interpreter functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!
on March 24, 2025
Posted by: wbjcs54
[This review was collected as part of a promotion.] I love my Galaxy S24! Seamless actions across apps streamline my routine. Now Brief keeps me informed, while Audio Eraser is a game-changer.
Great for streaming and accessing accounts, its performance, display, and battery life impress.
One wish: SD micro card support would make it perfect. Minor quibble aside, I highly recommend the Galaxy S24!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been very useful
on March 26, 2025
Posted by: MetalManiac
[This review was collected as part of a promotion.] This phone has been my first really nice phone and it has not disappointed. Since I've gotten it I never stop discovering features that just make things so much easier like how I can hold anywhere on my screen at anything I'm looking at and it will directly search it into Google. Overall it runs super smoothly constantly, great battery life with a great adjacent power saving mode and a great display which is very clear in any situation.
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there MetalManiac, we appreciate your feedback on your Samsung Galaxy S24. We love hearing that you are enjoying the usage of your device, and constantly finding new features that enhance your experience every day. We have provided a link to your full device manual to help you further discover these capabilities. We have also shared a link to the Samsung Support Team to answer any questions that may arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is wonderful all the way around.
on April 3, 2025
Posted by: MySam6350
[This review was collected as part of a promotion.] This works amazingly. I love everything about it. However it would be nicer to have a bigger screen and to be a little more durable as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smart & Seamlessly Connected
on April 4, 2025
Posted by: JayS24Pro
[This review was collected as part of a promotion.] The Galaxy S24+ is easily one of the most refined and intelligent smartphones I’ve ever owned. From the moment I powered it on, it was clear this phone was designed to handle everything with effortless ease. What stands out the most is how seamlessly it lets me switch between apps—Samsung really nailed the "seamless actions across apps" feature. Whether I’m copying text from a webpage into a note, sharing content directly into a chat, or switching between editing a video and uploading it to social media, the S24+ keeps everything fluid and responsive. No stutter, no lag—just pure multitasking bliss.
One of my favorite features is the Now Brief, which gives me personalized updates throughout the day in one clean view. It’s like having a smart assistant baked right into my phone that helps me stay ahead—whether it’s traffic updates, meeting reminders, or news alerts, all without me having to ask. It’s surprisingly accurate and really helps me stay organized.
The new Audio Eraser feature is mind-blowingly good, especially when I’m recording videos in noisy environments. I tested it at a busy café and it managed to isolate my voice while cutting out a good amount of background chatter. That makes a huge difference when I’m creating content or doing voiceovers on the go.
On top of these features, the S24+ has an absolutely gorgeous display, excellent battery life, and cameras that are simply top-tier. I’ve attached a few photos taken with it—they’re crisp and detailed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The small version with and elite phone
on June 5, 2025
Posted by: JOESHENNA
[This review was collected as part of a promotion.] Galaxy Ai is a blessing and a very useful tool we dodnt know we needed .Salute from a veteran.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Device
on June 7, 2025
Posted by: Frankjr1
[This review was collected as part of a promotion.] The S24 coupled with Galaxy AI is a powerful device. It is amazing how smooth the interface is on the S24. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very disappointed with S24.
on August 12, 2024
Posted by: KcChiefsFan
[This review was collected as part of a promotion.] Been a samsung user almost all my life. Very disappointed with S24. Camera has been the worst. No clarity, simple shots/ pics are pixilated and lacks details. A ton of features older version of galaxy phone that I used to enjoy were all taken off. I still feel My S10 still better. S24 is definitely waste of money. I regret buying this phone.
Value
2
Response from Samsung USBy R&R Team, August 13, 2024
Thanks for reaching out to us! We appreciate your insights and strive to make constant improvements. We noticed you are reviewing the S24. The Galaxy S24 series has been updated with a slimmer and smaller bezel design, providing a more immersive viewing experience and allowing for larger screen sizes. The Galaxy S24+ features a 6.7-inch display, the Galaxy S24 features a 6.2-inch display, and the Galaxy S24 Ultra comes with a 6.8-inch flat display optimized for viewing and productivity. The Note Assist feature on the Galaxy S24 enhances user efficiency by simplifying tasks related to note-taking and organization. It includes functions such as auto-formatting, summarization, and translation, among others. We appreciate your honest feedback and we will continue to make improvements. For any further concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US