Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Fantastic
on July 22, 2025
Posted by: CorinaR
[This review was collected as part of a promotion.] The S24 is a reliable phone. Takes clear, sharp pictures. Current updates, the Galaxy AI is top notch! This phone has never failed in being reliable with the network, I have had very few dropped calls nor any issues with 5G as compared with older phone models. Fantastic phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on July 22, 2025
Posted by: Cenagrl77
[This review was collected as part of a promotion.] I upgraded to an S24 last year and it was an excellent decision! Love the camera. I also love the ability to ask galaxy AI when I need.
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi Cenagrl77, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the usage of your device, and are finding the camera and features of Galaxy AI are so enjoyable and helpful to you during the day. We have provided a link to the Samsung Support Team to assist you with any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My S24 How it Amazes me Daily!
on July 22, 2025
Posted by: S24MurrayMan
[This review was collected as part of a promotion.] My S24 never stops giving me excitement and joy when it performs each and every day. It never takes a day off and always performing countless amounts of task any minute of the day. It's been almost 6 months and by now I thought it would show signs of slowing down but not my phone it's still performing like Iron Mike in his Prime! The best phone i have ever had period!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has an amazing camera. Also has grea
on July 22, 2025
Posted by: Supercute
[This review was collected as part of a promotion.] I use my phone for photos, streaminv, social apps, games, and calander clock and time management. Very happy with these features
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi there Supercute, thank you for your feedback on yoru Samsung Galaxy S24. We are so happy to hear that you are pleased with the usage of your device for your daily tasks like capturing photos and videos, streaming, social media, and gaming. We hope you'll reach out to us again in the future any time with questions or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my s24 I can do about anything on it.
on July 23, 2025
Posted by: Rickyp
[This review was collected as part of a promotion.] I am so happy with my Samsung S24 its very smooth operating the antenna must be amazing. It works better than all my friends and families phones. The AI is impeccable and is not in the way. It's there when I need it, how i use it. Thanks Samsung for another great galaxy.
-Ricky P.
-Ricky P.
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi there RickyP, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are so thrilled to hear that you are so pleased with the usage and features of your device. We couldn't be happier to hear that you are finding so many uses for the enhanced features of the device, and enjoying exploring Galaxy AI. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
For a mom of 2 special needs adults, it's decent.
on July 23, 2025
Posted by: Spunxter
[This review was collected as part of a promotion.] I am a single mom of 3. My gorgeous twin boys, 32 and my beautiful daughter, 18. One if my twins and my daughter are blessed with Autism. So, between all doctors appts, therapies, my doctor's appts and just everyday life, this phone does excellent at handling the job. If I need to jot down an appt, or look something up on Google, or take an awesome video of a moment others might take for granted, the S24 does what you need it to and much MORE!
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hey Spunxter, we appreciate your feedback on your Samsung Galaxy S24. We know how stressful it can be to manage schedules for a family, and we are so happy to hear that this device is so great for keeping up with different appointments, keeping track of everyone's needs, and capturing amazing moments with your family. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has everything awesome photos plenty of
on July 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love everything about the s24 from streaming to gaming its got plenty of storage for as many apps u can get or videos all round awesome phone highly recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has been more than I've needed for years
on July 23, 2025
Posted by: Cloud1e
[This review was collected as part of a promotion.] Ive never used Galaxy AI and its subpar compared to competing services. I would use it with less restrictions.
I use my phone for almost everything. Communications of course, but work, school, running my business, relaxing when I have a few minutes and gaming or scrolling social media. The s24 does everything I ask of it and keeps going, not to mention the durability. I was particularly impressed by the gaming capabilities of this and presumably future generations. Ps3 or Xbox 360 quality without even getting hot is incredible but true.
I use my phone for almost everything. Communications of course, but work, school, running my business, relaxing when I have a few minutes and gaming or scrolling social media. The s24 does everything I ask of it and keeps going, not to mention the durability. I was particularly impressed by the gaming capabilities of this and presumably future generations. Ps3 or Xbox 360 quality without even getting hot is incredible but true.
Value
5
Written by a customer while visiting Samsung US