Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Flawless device. I've never had any problems.
on July 20, 2025
Posted by: GangiTano
[This review was collected as part of a promotion.] After years of playing with different devices I can truly say that Samsung is the best choice. You'll find these devices are very reliable and have minimal or no issues. The camera quality is unprecedented and the functionality of the operating system is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 20, 2025
Posted by: 1977jb
[This review was collected as part of a promotion.] I love this phone it does everything I need to for my business and the camera is super great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
video and picture quality
on July 20, 2025
Posted by: ChocoTrini
[This review was collected as part of a promotion.] Samsung continues to set the standard for professional-quality photos on smartphones. The high-resolution images are incredibly sharp, making every shot stand out. Both video recording and editing are user-friendly, making it easy for anyone to create polished, professional-looking content with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tiene muy buen sistema tanto en cámara y en juegos
on July 21, 2025
Posted by: Love12shop
[This review was collected as part of a promotion.] Es de los mejores para la actualidad el s24 tiene una cámara perfecta
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 21, 2025
Posted by: CarolMelSugar
[This review was collected as part of a promotion.] I use my Samsung Galaxy s24 to email, play games, watch YouTube videos, listen to music, take photos, create videos of my own with my family and friends. Watching movies are my past time and I do it often. I really enjoy this photo and all the features it has to offer me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Passed the test!
on July 21, 2025
Posted by: davethedetailer
[This review was collected as part of a promotion.] Outstanding performance and with the use of Galaxy AI, I've experienced lightning speeds with my phone and able to get everything accomplished from my day-to-day task, to completing my work as a full-time student.
Value
4
Response from Samsung USBy R&R Team, July 21, 2025
Hey Davethedetailer, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so happy with the usage of your phone, and finding it so amazing in speed and ability to keep up with your for all of your daily tasks. We have provided a link to the Samsung Support Team for your convenience to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome no problem at all
on July 21, 2025
Posted by: Chachy
[This review was collected as part of a promotion.] AI works wonderful ,never had a problem with the phone at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 review
on July 21, 2025
Posted by: Love3shop
[This review was collected as part of a promotion.] I recently upgraded from the galaxy a71 5g phone to the s24. I loved the phone I previously had. To compare the phones against each other, I still give it to the Samsung a71 5g phone.
Value
3
Response from Samsung USBy R&R Team, July 22, 2025
Hi there Love3shop, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S24. We know that upgrading to a new device can cause frustration as you explore the capabilities and align the settings to your preferences. Without knowing the full details of your frustrations with your new device, we have provided links to the complete manual and the Samsung Support Team to help you in your discovery, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US