Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This is one of the best products I have ever used.
on July 12, 2025
Posted by: Bunnies4evR
[This review was collected as part of a promotion.] I have always bought Samsung Galaxy phones. This one is no exception to the quality that they have. I prefer to have Samsung because I have also bought their watches and I really enjoy the quality put into all products by Samsung. I'm impressed with the storage as well as how quickly they connect, I also like the hot spots ability and how will it connects to all my other devices.
They have awesome cameras. The pixels in them are very good and clear. I really like that. I'm using them to take close up photos as well as distance photos. They have a lot of filters that come with them and it's impressive.
I have tried many other products but I always returned to Samsung right away. Because they're quality as well as the service. I get is the best!
They have awesome cameras. The pixels in them are very good and clear. I really like that. I'm using them to take close up photos as well as distance photos. They have a lot of filters that come with them and it's impressive.
I have tried many other products but I always returned to Samsung right away. Because they're quality as well as the service. I get is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 delivers nothing less than the best
on July 12, 2025
Posted by: MrThyme
[This review was collected as part of a promotion.] My experience with the Galaxy S24 has been nothing short of exceptional. As the first smart device I’ve ever owned, it has exceeded all my expectations over the past two years. I had never held a phone with such remarkable performance and versatility. Its processing capabilities—powered by the impressive Snapdragon 8 Gen 3—stand out especially in mobile gaming, where it shines with fluidity and power, which was precisely the main reason I chose it.
The integration of artificial intelligence is not only advanced, but surprisingly intuitive. Thanks to it, I've enjoyed a user experience that's both simple and efficient. The camera is another standout feature: its zoom, professional modes, and Expert RAW functionality elevate photo quality to nearly professional standards, allowing me to capture every detail with precision.
The built-in speakers deliver immersive, high-fidelity sound—perfect for listening to music like Skrillex when my headphones run out of battery. As for security, the device offers robust features that protect my passwords and personal data, reinforcing a trustworthy sense of privacy.
Lightweight, compact, and multifunctional, the Galaxy S24 proves to be an ideal tech companion for those, like me, who value a balance between modernity, performance, and ease of use. I wholeheartedly recommend it to anyone seeking a cutting-edge mobile experience without complications.
Value
5
Written by a customer while visiting Samsung US
Posted by: Zozo
from Michigan
Expertise:Expert
Verified Purchase:Yes
Samsung is my go to brand for appliances, smart phone and all other accessories
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on July 13, 2025
Posted by: Rbrt117
[This review was collected as part of a promotion.] I use this phone for personal use watching videos taking pictures using Galaxy AI to retouch some pictures of mine overall its an amazing device now i want to try the new ultra device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really enjoy Samsung products, S24 is no exception
on July 13, 2025
Posted by: GalAxeeee
[This review was collected as part of a promotion.] The Galaxi Ai is mostly trash along side Bixby, their attempt to Google lens. The sharing power and wireless charging is good. Other than that the phone is perfect, fast, and does it's job well. Battery is no good and will need to be replaced 1 year in. Make sure to only use fast charger and you might get a few more months out of it. Android is the superior to the "fruit flavored" products because they allow the user enough rope so to speak. I like the freedom and versatility of Galaxy phones and will continue to purchase them. Also, the illusion of not buying into forced labor is an upside as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Another Amazing Galaxy by Samsung!
on July 13, 2025
Posted by: Mystical1
[This review was collected as part of a promotion.] The Galaxy S24 is a awesome device, with impressive features and performance. It sleek design is easy to hold and has a stunning display, perfect for streaming and gaming effortlessly. The camera system is phenomenal, delivering crisp and vibrant photos even in low-light conditions. Plus, the battery life is solid to last you throughout the day. Overall, it's a reliable and powerful smartphone. Great phone!
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi there Mystical1, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear you are so in love with the features and usage of your new device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone .
on July 13, 2025
Posted by: LizzyM
[This review was collected as part of a promotion.] Love my phone. It's easy to use. Plenty of room for apps. Keeps all your information safe and secure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than the last phone I had t
on July 14, 2025
Posted by: Bdl223
[This review was collected as part of a promotion.] Streaming internet. Shopping. Gaming. And staying in touch with family and at times I'll need to use my wifi on phone so my laptop recieves internet and with the help of Ai browsing and work are streamlined
Value
5
Written by a customer while visiting Samsung US