Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,457 Reviews)
Open Ratings Snapshot
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
Awesome phone
on July 9, 2025
Posted by: LikoniChic
[This review was collected as part of a promotion.] Love my S24. All features are awesome, I have had it a at least a year and still discovering new things with it.
And with the new Galaxy AI Gemini, I use it all the time I have a question and need an in depth answer on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No matter the product, Samsung always wins
on July 9, 2025
Posted by: Kentuckykenwall24
[This review was collected as part of a promotion.] Dearest Gentle Reader,
I absolutely love my galaxy s24 phone for what it's intended for and more. The processor, camera, and GalaxyAI have proven time and again to be superior to all of the competition (esp. 🍎).
I appreciate that samsung effortlessly integrates with Google software so that I can use one device for personal and work stuff (esp. since my husband and I run our own nonprofit).
Also, we both use the samsung s24, we both use galaxy watches, and we both LOVE samsung's updates to GalaxyAI. My husband also uses GalaxyBuds for headphones, and they have pretty stellar sound and noise cancelation.
I look forward to upgrading my galaxy watch soon (I'm using a galaxy watch 3, but it's still doing so many cool things that were already ahead of the curve when it was released that an 🍎⌚️ could never 😏)... I've seen some amazing reviews on the galaxy watch 6& 7 40mm .
This review is ultimately over my s24 phone...
I would pick an S-Seriers Galaxy Samsung phone over almost anything else on the market right now... except maybe another line of Galaxy phones. They're absolutely superior, every time. Do yourself a favor and get off the fence about it...
yes, the user interface IS a little different, but I PROMISE you will get used to it, and you will come to appreciate it in the long run.
Sincerely,
- someone who converted from 🍎 about 8 years ago and has been happy ever since
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a great camera features
on July 9, 2025
Posted by: Ebbies
[This review was collected as part of a promotion.] Galaxy S24 is one of the best upgrades I've gotten ao far. I highly recommend it to any and everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on July 9, 2025
Posted by: Love2buy
[This review was collected as part of a promotion.] This is an awesome phone I used basically for everything right now I can't afford the ultra 25 but soon I will be buying it the only thing I don't like is that is to small other than that everything is awesome galaxy ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has all the great features!
on July 10, 2025
Posted by: Lovetolove
[This review was collected as part of a promotion.] I use this product for school, streaming movies, games, and doing everything else too! The "Galaxy AI" feature is out of this world it helps me do so much I didn't even know the device was capable of. I recommend going and getting yourself one right away. And while your out get one for friends and family too. You all will be happy you did!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, less user friendly my old galaxy
on July 10, 2025
Posted by: Lexicon
[This review was collected as part of a promotion.] I love the S24 because it's a decent quality smartphone. The camera and subsequent pictures are better than I've ever taken. The Galaxy AI that has now been forced on us all is... pointless. When I press the traditional on/ off/restart button it just brings up the "AI assistant" which I'll never use. So then I had to actually Google how to turn off or restart my phone. Additionally, it used to be that you could pull down from top of screen to get notifications and then pull down again to get settings like brightness, battery level, and saver, airplane mode, do not disturb etc. Now you pull down notifications and then swipe right to the next screen for settings. It's really a pointless change and yet another thing I had to teach my father and myself. Please just jump OFF the AI bandwagon. No one needs a large language Model on their phone. Or anywhere for that matter. We all have Google. We can all find TRUE facts by doing a little research. You've "solving a problem" that does not exist and forcing it's pointless "solution" on every user. I find it insulting and if I can get the AI off my phone I'd prefer that over trying to pause my earphones and hearing some dumb voice telling me he doesn't understand or asking for more info. When I press pause, I need silence. When I press on/ off button, I need on/off/reset not useless Gemini bothering me about stuff I don't need and didn't ask for in the first place.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy!
on July 10, 2025
Posted by: Nolie88
[This review was collected as part of a promotion.] I love my Galaxy!! I use it for both work and personal. Galaxy AI is a great asset for both uses. I love how easy the Samsung pass is to bring up so making payments is quick and simple. Not to mention I would never remember a password without it!! Love the size of the phone. The battery life is good, lasts all day with adaptive battery saver functions. And the camera is remarkable!! Would definitely recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Este dispositivo sirve para todo
on July 10, 2025
Posted by: Zenguito10
[This review was collected as part of a promotion.] La verdad este teléfono me impresionó desde el dia que lo compre llevo mas de 1 año con este teléfono y sigue aun como el primer dia. Decidí comprarlo por que quería un teléfono con buena cámara pero me sorprendió lo increíble que es para todo.
Eh tomado fotos y videos desde que lo tengo y no se llena el espacio y me encanta tomarme fotos a mi y al cielo grabar videos y este celular tiene una calidad extremadamente buena sin hablar del zoom que tiene que me la eh pasado genial tomando foto a lo lejos. Para juegos ni hablar con este increíble procesador no hay juego que me quede grande puedo jugar mis juegos favoritos como ark a máximos gráficos o genshin impact a gráficos ultra y va a 60 fps estables el celular no se calienta para nada y le doy un uso de buenas horas jugando la batería le dura unas 14 horas si solo lo uso para chatear y unas 8 horas o menos si estoy jugando todo el dia y lo uso bastante. El celular cuenta con opciones de proteger de todo por ejemplo la batería la tengo que cargue máximo asta 80% también veo que cuida mucho de malwers y viruz muchas veces pienso no este link es seguro y si es malo directamente no me deja entrar si el archivo que descargue tiene algo directamente no me deja instalarlo osea jamas se que me entrará un virus tiene una resistencia increíble se me ah caído cantidad de veces y no tiene ni un rasguño. A pesar de que tiene poco watts de carga no demora ni una hora cargando de 0 a 80 es increíble no se calienta y es hermoso. Es completo
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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