Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This product has great camera and ai.
on July 8, 2025
Posted by: Coker28
[This review was collected as part of a promotion.] I love being able to use my watch separately. It's really convenient and works well in school. All my past phones have been Samsung and it is literally my favorite electronic device and my experience with it has been nothing but great. The new iu, the cameras and everything in general is the reason why I love Samsung. It let's you be creative with you device. The galaxy ai is also beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S24!
on July 9, 2025
Posted by: GbsWife
[This review was collected as part of a promotion.] I was nervous about getting a new Galaxy cell phone. Especially with all of the new Galaxy AI features. Im older(52) and not real tech savvy. But, after purchasing the phone, all I had to do was read and it was self taught with the help of Bixby. The camara is so amazing on this phone! Thank you so much Samsung for making this futuristic phone so easy and adaptable for people of my age!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Own S24 ultra and S24
on July 9, 2025
Posted by: Dustin
[This review was collected as part of a promotion.] Absolutely love both phones I love the size of my s23 ultra as my personal phone but I've realized I come to love the s24 with its more compact style which is why I use that one for my work phone I absolutely love the Galaxy AI on both I circle to search everything sketch to form a picture Gemini it's also a huge upgrade from Google Assistant me and my fiance have a Galaxy watch 4 I have the classic I wish Gemini would come to that already even without the news update and watch 8 coming out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall, minor drawbacks, but acceptable.
on July 9, 2025
Posted by: Jer420
[This review was collected as part of a promotion.] After updating to one ui 7, the phone feels very smooth. One of the best camera experience on Android device, only a tiny bit behind Pixel, but definitely better than other android phones. Battery life is not ideal, but to me, it is acceptable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great purchase this year
on July 9, 2025
Posted by: Tracklover
[This review was collected as part of a promotion.] Phone launches quickly after a restart.
Apps installation and launch are rapid.
Music sound is too good. When talking on phone the aound is bit low. I should always switch to speaker mode while talking. Phone is a solid construction. It fell down on the concrete floor from 3 feet but not broken. Video stream quality is all time better than previous phones I used. Phone is compact size that fits properly in hand with less weight. Charge doesnot seem to be standing for longer. It is average about ~5 hours with constant phone calls. And ~6 hours scrolling social media. ~10 hours with little use. I am impressed with Galaxy AI's circle search. I use thia feature often to grab the text from images and understand the context of a whole paragraph. Overall phone performance is excellent.
Apps installation and launch are rapid.
Music sound is too good. When talking on phone the aound is bit low. I should always switch to speaker mode while talking. Phone is a solid construction. It fell down on the concrete floor from 3 feet but not broken. Video stream quality is all time better than previous phones I used. Phone is compact size that fits properly in hand with less weight. Charge doesnot seem to be standing for longer. It is average about ~5 hours with constant phone calls. And ~6 hours scrolling social media. ~10 hours with little use. I am impressed with Galaxy AI's circle search. I use thia feature often to grab the text from images and understand the context of a whole paragraph. Overall phone performance is excellent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The speed the memory is great the camra is amazing
on July 9, 2025
Posted by: Notaustin
[This review was collected as part of a promotion.] The galexy ai is the best thing samsung could have done it's amazing and super easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 9, 2025
Posted by: LikoniChic
[This review was collected as part of a promotion.] Love my S24. All features are awesome, I have had it a at least a year and still discovering new things with it.
And with the new Galaxy AI Gemini, I use it all the time I have a question and need an in depth answer on the go.
And with the new Galaxy AI Gemini, I use it all the time I have a question and need an in depth answer on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No matter the product, Samsung always wins
on July 9, 2025
Posted by: Kentuckykenwall24
[This review was collected as part of a promotion.] Dearest Gentle Reader,
I absolutely love my galaxy s24 phone for what it's intended for and more. The processor, camera, and GalaxyAI have proven time and again to be superior to all of the competition (esp. 🍎).
I appreciate that samsung effortlessly integrates with Google software so that I can use one device for personal and work stuff (esp. since my husband and I run our own nonprofit).
Also, we both use the samsung s24, we both use galaxy watches, and we both LOVE samsung's updates to GalaxyAI. My husband also uses GalaxyBuds for headphones, and they have pretty stellar sound and noise cancelation.
I look forward to upgrading my galaxy watch soon (I'm using a galaxy watch 3, but it's still doing so many cool things that were already ahead of the curve when it was released that an 🍎⌚️ could never 😏)... I've seen some amazing reviews on the galaxy watch 6& 7 40mm .
This review is ultimately over my s24 phone...
I would pick an S-Seriers Galaxy Samsung phone over almost anything else on the market right now... except maybe another line of Galaxy phones. They're absolutely superior, every time. Do yourself a favor and get off the fence about it...
yes, the user interface IS a little different, but I PROMISE you will get used to it, and you will come to appreciate it in the long run.
I would pick an S-Seriers Galaxy Samsung phone over almost anything else on the market right now... except maybe another line of Galaxy phones. They're absolutely superior, every time. Do yourself a favor and get off the fence about it...
yes, the user interface IS a little different, but I PROMISE you will get used to it, and you will come to appreciate it in the long run.
Sincerely,
- someone who converted from 🍎 about 8 years ago and has been happy ever since
Value
5
Written by a customer while visiting Samsung US