Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Very Glad to get it
on February 23, 2024
Posted by: ocalapete
[This review was collected as part of a promotion.] The largest difference between the s24 and s22 is the speed. The s24 is FAST. Interesting new features that will take some learning.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the features
on February 23, 2024
Posted by: NewCustomer
[This review was collected as part of a promotion.] Good battery life
Nice Pictures...............................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than ever
on February 23, 2024
Posted by: mattlojo
[This review was collected as part of a promotion.] First of all, I only bought a new Galaxy phone because my old one was 4 years old and it just felt like time to upgrade. Not because that phone was busted, in fact that S20 was still going great 4 years later, a testament to the durability of Samsung phones.
The S24 has been helpful in so many ways to the ways I work. I have to record and transcribe audio in my job, and the recorder with AI built in has just been amazingly accurate at transcription and summary. My writing has never been easier.
The battery life has also been amazing so far, lasting easily a day without even a hint of needing to charge, and I use my phone a ton.
Just overall love it. The phone feels great, takes great pictures, and is fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Small Galaxy Phone Yet!!
on February 23, 2024
Posted by: ENTHIP
[This review was collected as part of a promotion.] I've had several of the Galaxy series in this size and format dating back to the S4. The new S24 is far and away the best! The perfect size for me with an excellent clear screen that is so easy to read in the bright desert sunshine. The fingerprint sensor is vastly improved compared to my S22. The camera is flawless. The sound quality is superb. An unbeatable proposition for me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S24 review
on February 23, 2024
Posted by: Lbriggsy79
[This review was collected as part of a promotion.] It's working out great so far. I've only had it for a couple of weeks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works Really Well
on February 23, 2024
Posted by: Psycho
[This review was collected as part of a promotion.] I use my phone all day everyday on bluetooth my music make orders for work. I use it 6 plus hours a day bluetooth sounds better than my old s22. Good all around phone not bulky or oversized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Galaxy s24!
on February 23, 2024
Posted by: Ladydi
[This review was collected as part of a promotion.] The screens are very clear and easy to read( for this old woman). It was very easy to set up. I use it mainly just for the phone and messaging which is wonderful. But I think the greatest feature for me was not able to synchronize my tablet and my phone together. I just bought a new printer and I'm anxious to get it set up and use with both my phone and my tablet my other tablet and printer were quite old so this is like Christmas for me! Thank you for continuing to improve your products and make it easy on all of us to set up and to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, but Samsung apps take over.
on February 23, 2024
Posted by: Keithg
[This review was collected as part of a promotion.] I might return this phone due to Samsung apps sneaking in and taking place of my Google apps. They were nasty with upsells too. I think I have them purged and all is going smoothly for the moment. It took hours to get my phone on familiar apps from my last phone. The phone itself is as expected, except cell reception in my marginal area is a little worse than previous phone.
Value
3
Response from Samsung USBy Social Commerce, February 26, 2024
Hey there Keithg,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be currently experiencing with your Galaxy S24 and without being able to ask you any probing questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy S24. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more details available regarding what you may be currently experiencing with your Galaxy S24 and without being able to ask you any probing questions to clarify what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your Galaxy S24. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US