Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
What is love most about the phone is it size.
on July 2, 2025
Posted by: Daygirl
[This review was collected as part of a promotion.] I use my phone for talking, texting, internet, photos and most of all my wallet. I love that I can run in the store without my purse or wallet and just pay with my Samsung app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 2, 2025
Posted by: TMoney
[This review was collected as part of a promotion.] Give the s24 great phoenix cerry tuff I drop often never had it break also feel in pool not even a lil hiccup also the new ai stuff is very useful as well the phone works smother then I expected carry happy cant wait to upgrade to the 25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hello my phone
on July 2, 2025
Posted by: Jbeanq
[This review was collected as part of a promotion.] My phone sticks my gears so bad I hate it so much k mmmm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 2, 2025
Posted by: Fancy32
[This review was collected as part of a promotion.] I love my galaxy 24 awesome phone with alot of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product continues to get better each year.
on July 2, 2025
Posted by: inFamousWiz
[This review was collected as part of a promotion.] I love using this device for gaming mainly and it is exceptional. It runs games very smoothly and without any issues. I also love using the Galaxy AI for just about anything I do on my device. I thoroughly love this phone and can't wait to see what else they add to future models. Highly recommend this phone to anyone and everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Auto unlock/safe devices for extended unlock
on July 2, 2025
Posted by: Leeloo
[This review was collected as part of a promotion.] Extended unlock does not work.
Locks up randomly.
Locks up randomly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice to look at but it seems there's a glitch.
on July 2, 2025
Posted by: Rolyawesome
[This review was collected as part of a promotion.] I myself find the s24 useful for financial implementation as well as informational research
Value
2
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Rolyawesome, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We know how important your phone is to you every day, and we are always happy when our customers are pleased with the usage of their device. Without knowing the specifics of the glitch you mention, we have provided a link to the Samsung Support Team. They can work with you directly to resolve any frustration you are experiencing, and help you have the best possible usage of your device every day. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone in advance of this time
on July 3, 2025
Posted by: NzoJean
[This review was collected as part of a promotion.] My samsung S24 is so fast it feels like it knows what im thinking about before writing
Value
5
Written by a customer while visiting Samsung US