Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Hello my phone
on July 2, 2025
Posted by: Jbeanq
[This review was collected as part of a promotion.] My phone sticks my gears so bad I hate it so much k mmmm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 2, 2025
Posted by: Fancy32
[This review was collected as part of a promotion.] I love my galaxy 24 awesome phone with alot of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product continues to get better each year.
on July 2, 2025
Posted by: inFamousWiz
[This review was collected as part of a promotion.] I love using this device for gaming mainly and it is exceptional. It runs games very smoothly and without any issues. I also love using the Galaxy AI for just about anything I do on my device. I thoroughly love this phone and can't wait to see what else they add to future models. Highly recommend this phone to anyone and everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Auto unlock/safe devices for extended unlock
on July 2, 2025
Posted by: Leeloo
[This review was collected as part of a promotion.] Extended unlock does not work.
Locks up randomly.
Locks up randomly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice to look at but it seems there's a glitch.
on July 2, 2025
Posted by: Rolyawesome
[This review was collected as part of a promotion.] I myself find the s24 useful for financial implementation as well as informational research
Value
2
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Rolyawesome, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We know how important your phone is to you every day, and we are always happy when our customers are pleased with the usage of their device. Without knowing the specifics of the glitch you mention, we have provided a link to the Samsung Support Team. They can work with you directly to resolve any frustration you are experiencing, and help you have the best possible usage of your device every day. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone in advance of this time
on July 3, 2025
Posted by: NzoJean
[This review was collected as part of a promotion.] My samsung S24 is so fast it feels like it knows what im thinking about before writing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple, but efficient
on July 3, 2025
Posted by: SenorButternubs
[This review was collected as part of a promotion.] The phone is simple, however it is what I need and want out of a phone. Galaxy AI has fun things to use like the drawing feature, however it's not a daily use kind of thing for me. But it is useful when it's needed, I actually used it to generate a sketch of a logo for my job and we ended up using it. The ai is great at removing items from photos and making it seamless like the item was never there. Overall I enjoy using this phone. Only complaints I'd have is late rollout of software update, and Snapchat picture quality needs improvement, it still seems like it's not the best quality it CAN be all the time. Sometimes it feels like Snapchat will process the picture like it should to make it look good, then sometimes it doesn't. Maybe that's more of a Snapchat problem, but it feels like the camera on the phone should be good enough to prevent that from even being a concern.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything about it
on July 3, 2025
Posted by: LeaMh5
[This review was collected as part of a promotion.] I have the Galaxy 24. Maryland everything about it except I could use a bigger screen but that's my own thoughts for not measuring and looking at it correct email with your day. I use the Galaxy AI features all the time I have nothing bad to say about this lyrics. Love it. From a faithful pixel owner that switched.
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
Hey LeaMh5, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are happy to hear that you are so pleased with the usage of your device, and finding so many uses for the features of Galaxy AI. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your phone or other Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US