Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This cellphone has been an eye opener into A. I
on June 30, 2025
Posted by: Mara69
[This review was collected as part of a promotion.] I just love the s24 cellphone with A. I supporting. I struggle to find the right words when I'm feeling overwhelmed . Writing to the AI is like having a personal companion at my fingertips. Always listening to what I say as I type genius really!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a good product but heats up sometime
on July 1, 2025
Posted by: S10to24
[This review was collected as part of a promotion.] Galaxy AI has some impressive features like live call translator. I like the phone in general and it functions smoothly. However, they should provide a slightly bigger screen in the same cost like S10. Phone heats up sometimes especially with Google Maps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I'm not happy with features
on July 1, 2025
Posted by: PeaceLovepawprints
[This review was collected as part of a promotion.] As far as features go I'm not exactly thrilled I feel the S9 had more options and was more adaptable than the s24 is the only difference is the s24 has AI
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Hey there PeaceLovepawprints, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We know that new devices can take time to adjust to the new features and discover the enhanced capabilities. We have provided a link to the full device manual to assist you with your discovery and adjusting the settings to your preferences. We have also shared a link to the Samsung Support Team to offer additional assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has awesome features and seamless work.
on July 1, 2025
Posted by: BOSS4Life
[This review was collected as part of a promotion.] The galaxy Ai features makes daily tasks easier and better i can literally ask it anything while driving without touching my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, functional, and fun!
on July 1, 2025
Posted by: Mackamacka
[This review was collected as part of a promotion.] I love my Galaxy S24! It's multifunctional, ultra fast, user friendly, and just plain fun! It's become my life. I use it for work to check emails, sending docs back and forth, while using Galaxy AI to come up with more polished ways to correspond. On lunch breaks I use it to stream news, and occasionally catch up on social media. When at home I use it to cast my favorite YouTube videos to my TV. You name the scenario, I am probably using my S24 in some way.
As it's linked with my Galaxy watch 6 I never miss a message, and I can never forget my phone!
As it's linked with my Galaxy watch 6 I never miss a message, and I can never forget my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features
on July 1, 2025
Posted by: Droidman
[This review was collected as part of a promotion.] Galaxy AI is amazing . So interactive. I do most things hands free now. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TOP OF THE LINE
on July 1, 2025
Posted by: Mom2025
[This review was collected as part of a promotion.] I have always been a galaxy user. One of the best phones I've ever had is the galaxy 24. LOVE LOVE LOVE the product. From the camera to the system and features its an amazing phone to have. You can do so so much and its super easy to work your way around the entire thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth as can be
on July 1, 2025
Posted by: Robgxda
[This review was collected as part of a promotion.] Phone on ui7.0 is silky smooth. Oh the silk, oh the smooth.
Value
5
Written by a customer while visiting Samsung US