Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Greatest phone ever
on February 26, 2024
Posted by: TheGreyWolf775
[This review was collected as part of a promotion.] I use this as my daily use device and it does everything I expect of it woth no questions asked. Great screen for streaming videos and powerful enough to run games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, battery could use improvement
on February 26, 2024
Posted by: EBOklahoma
[This review was collected as part of a promotion.] I use my phone all day for work and browsing. I also re ord a lot of video. It's a great phone but the battery life and memory could definitely be a lot better.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hey EBOklahoma,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your busy schedule to learn some important information about optimizing your Galaxy battery. Samsung Cloud, Microsoft OneDrive, and Google Drive are a few cloud based storage options that you have available to store your content if you're in need of additional storage. Also check out, "Manage storage on your Samsung Galaxy phone" if you would like more information on your storage options. If you have any questions for us or if you would like any further assistance afterwards, feel free to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
4
I'm not impressed for the price
on February 26, 2024
Posted by: Wyldmann
[This review was collected as part of a promotion.] I use it to listen to music and play a couple of games news and email you sent a cable with both the same ends no wall charger no SD card slot it feels like I going to snap the ends of my fingers off to type I personally think the old burned up moto e I replaced was better it got burned with a torch and cracked screen and still works.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The right fit
on February 26, 2024
Posted by: AGoodGuy
[This review was collected as part of a promotion.] I have had a Samsung phone sence day one, and the S24 has checked every box. A beautiful bright display is ready for any condition. The stronger glass gives me more comfort when putting in my bag or pocket that I won't damage it. The cameras have been quick and beautiful every time, giving me the confidence to quickly take a picture without much thought. With the comparability to Snapchat and Instagram, using social media has never looked better. The helpful AI features subtly help you with things you didn't know could be easier. Lastly the size of the S24 fits in the hand perfectly and allows one handed use with no problems. I am really happy I upgraded and am excited to have my phone for a while as it is promised updates for over 5 years!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 upgrade
on February 26, 2024
Posted by: Smileygirl
[This review was collected as part of a promotion.] I looked at this one at the store I currently have a 22 and I can't wait to upgrade. The camera is way better and that's saying something cause the camera on the 22 is super nice. Also the processing speed I'd faster. I really don't need an upgrade but I'm getting it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many great features I'm still learning new ones
on February 26, 2024
Posted by: Mimi5157
[This review was collected as part of a promotion.] I use my device for streaming, and my business!! Photos are impeccable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the camera.
on February 26, 2024
Posted by: Mokrzycki
[This review was collected as part of a promotion.] I use my S23 for streaming like the weather and news.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera
on February 26, 2024
Posted by: Lili60
[This review was collected as part of a promotion.] I mostly call ,text, game, and take pictures with mine
Value
5
Written by a customer while visiting Samsung US