Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7 out of 5
4.7
(3,455 Reviews)
Open Ratings Snapshot
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product. 
(
22 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5 out of 5
5
This phone does it all
on June 30, 2025
Posted by: Wolfmom
[This review was collected as part of a promotion.] I use my phone for everything from music,streaming keeping track of my selfcare. Calander events, kids appointments, calculating our budget and of course to communicate with all my people.
I use the Galaxy A.I to keep things easy and handsfree when im juggling life among other things. My galaxy S24 keeps my world in order.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
galaxy s24 good but could be better
on June 30, 2025
Posted by: KevinO
[This review was collected as part of a promotion.] I bought the s 24 because I like the size of a smaller phone , coming from a pixel 4a , I dislike tall skinny phones ! The s24 was a learning curve having the pixel for over 3 years . There are many things I like about the s24 , the weight is nice not too heavy to carry in my shirt pocket , pics are clear , charging options are a bonus. Setting up different ring tones for messages and emails was tough but I got it done . Now for a few things that bother me , you have a pop up to tell me I left an app running but don't let me close it from the pop up , pinch to zoom would be better if I didn't have to land 1 finger before the other to get it to work , answering a call when the phone is asleep is next to impossible . Truly miss the rear finger print scanner but at least the s24 has multiple that can be assigned to the phone .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lots of storage
on June 30, 2025
Posted by: Johndeerflower
[This review was collected as part of a promotion.] My other phone didn't have a lot of storage like the Samsung galaxy S24. I like the Samsung galaxy S24, because of all the storage it has for my games and other apps, that I currently use. The Samsung galaxy S24 is fast as well it doesn’t lag when i play games or I am on my apps.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent loading speed.
on June 30, 2025
Posted by: Aprilb
[This review was collected as part of a promotion.] My samsung s24 has great storage space i download tons of games and videos and never have had a problem. The camera makes my pics look amazing and all the cool features are really nice to play with. Galaxy Ai makes things easier to navigate and find things in my phone with the suggestions it offers. Im loyal to samsung now!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome power and always functional
on June 30, 2025
Posted by: TexRevSamaung
[This review was collected as part of a promotion.] With Galaxy AI ive been having a great time learning and growing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Over all great phone
on June 30, 2025
Posted by: Mamaofone
[This review was collected as part of a promotion.] Samsung 24s is great phone .. great quality pictures fast connections. Only issue im having now is had the phone for about a year and keeping the battery charged is becoming a nuisance.. over great phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around great phone
on June 30, 2025
Posted by: Bohoowl
[This review was collected as part of a promotion.] I often use the galaxy ai within my photos app to help me edit my pictures, and I enjoy how smooth my phone still runs even after having it for a year. I've rarely had issues with it. And it's perfect for keeping in touch with family, setting reminders and taking pictures. 10/10 the best phone I've had so far and I plan to upgrade to a newer version soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love there Galaxy S24 it's a great phone .
on June 30, 2025
Posted by: Mamafoxx56
[This review was collected as part of a promotion.] I love the Galaxy S 24 from the camera to Gemini to Galaxy A1. It's a great phone I can ask my phone anything and it give me what im looking for I especially love the voices u can change them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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