Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I love this phone it's great
on June 30, 2025
Posted by: Naynay56
[This review was collected as part of a promotion.] I love my Samsung galaxy s24 it's one of the best phones I have ever got and galaxy al is the best you can ask him anything im glad it came with it I can't wait to do an upgrade to the next one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This new phone is amazing!!
on June 30, 2025
Posted by: kennipatt
[This review was collected as part of a promotion.] The new features, such as Galaxy AI, are perfect. The camera is one of the best cameras I have ever owned. I use my phone a lot in texting, pictures, various email communications, keeping up with my bills and my banking, and thats just the tip of the iceberg!! There are much more features for me to explore....it's only the beginning!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera on this phone is awesome
on June 30, 2025
Posted by: Travatron
[This review was collected as part of a promotion.] Camera is awesome ai works great as well very informative
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, Easy to navigate
on June 30, 2025
Posted by: Vladi25
[This review was collected as part of a promotion.] Absolutely adore all the features, including Galaxy AI, which was a little scary at first but has quickly become one of my favorite features. The camera takes spectacular photos in almost all lighting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy s24 and the Galaxy AI goodness!
on June 30, 2025
Posted by: Gadflyrock
[This review was collected as part of a promotion.] Samsung didn't just sprinkle a bit of AI dust on the S24; they baked it into the core of the user experience. Here's a rundown of the standout Galaxy AI features and how they've elevated my personal productivity:
* Circle to Search with Google: This feature is pure magic, a game-changer for information retrieval. Before, if I saw something interesting in an image or text on my screen—say, a unique piece of furniture in a social media post or an unfamiliar landmark in a travel blog—I'd have to screenshot, open Google Lens, or type out a search query. Now? I just long-press the home button and literally circle the object or text. Instantly, Google Search results appear, right there on the same screen, without ever leaving the app I'm in. It's ridiculously efficient for quick research, identifying products, or just satisfying a sudden burst of curiosity. It saves me so much time when I'm trying to identify a plant, a fashion item, or even a particular font. No more app-hopping!
* Live Translate (Call Assist): This feature is a godsend for anyone dealing with language barriers. Imagine being on a phone call with someone speaking a different language. With Live Translate, the Galaxy S24 translates the conversation in real-time, displaying the translated text on your screen and even playing translated audio. For international calls or simply trying to understand a foreign-speaking customer service agent, this has been an absolute lifesaver.
* Circle to Search with Google: This feature is pure magic, a game-changer for information retrieval. Before, if I saw something interesting in an image or text on my screen—say, a unique piece of furniture in a social media post or an unfamiliar landmark in a travel blog—I'd have to screenshot, open Google Lens, or type out a search query. Now? I just long-press the home button and literally circle the object or text. Instantly, Google Search results appear, right there on the same screen, without ever leaving the app I'm in. It's ridiculously efficient for quick research, identifying products, or just satisfying a sudden burst of curiosity. It saves me so much time when I'm trying to identify a plant, a fashion item, or even a particular font. No more app-hopping!
* Live Translate (Call Assist): This feature is a godsend for anyone dealing with language barriers. Imagine being on a phone call with someone speaking a different language. With Live Translate, the Galaxy S24 translates the conversation in real-time, displaying the translated text on your screen and even playing translated audio. For international calls or simply trying to understand a foreign-speaking customer service agent, this has been an absolute lifesaver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is the perfect size and packs a punch
on June 30, 2025
Posted by: SegMatt
[This review was collected as part of a promotion.] The S24 is the perfect size, fits into my palm, making it easy for quick selfies from different angle. Easy to hold, fits well into my breast pocket. I love taking pictures of nature, sometimes at night and my S24 is ready to capture HD photos that feels like professional photographs when shared on my Samsung TV.
The AI functionality feels like having a Personal Assistant supporting them anticipating and responding to my every need when bit comes to communication, documents and storage.
S24 sounds perfectly for hands free calls and playing music - gives a surround feel. It's amazing how a device so portable can produce such a perfect sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is nice but the battery don't last long
on June 30, 2025
Posted by: Champcoffen
[This review was collected as part of a promotion.] The phone doesn't stay charged for a whole 8 hour. The battery died with in 6 to 7 hours
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hey Champcoffen, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We understand how valuable your phone is to you, and how much the all-day battery life is a factor in your continued usage and enjoyment. We have provided links to a few troubleshooting guides to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team if this experience with your device continues, or you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I am very satisfied with my S24.
on June 30, 2025
Posted by: Thesojourner87
[This review was collected as part of a promotion.] I use my phone for news, streaming sports events and online programs. I listen to podcasts on it. I use it for email and messaging , Facebook and other social media. Taking pictures and videos. Thesoujorner
Value
4
Written by a customer while visiting Samsung US