Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Excelent camera
on June 30, 2025
Posted by: Documentarymaker
[This review was collected as part of a promotion.] I am a documentary maker and one of the cameras that I used is the one of the phone due to the image given regarding clarity, sharpness and color. It is another tool for my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone its amazing great pictures
on June 30, 2025
Posted by: Hotdog2025
[This review was collected as part of a promotion.] I really love the picture quality I love everything about the phone i will never use another style phone samsung is one of the best phones out there i hope they keep making them i will keep buying them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, Smart, and Surprisingly Powerful
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy S24, and I’ve been loving the experience so far. The design is sleek, the display is vibrant and crisp, and the overall performance is incredibly smooth. The apps load quickly, multitasking is a breeze, and battery life holds up through my busiest days.
While I haven’t explored every Galaxy AI feature just yet, I’m impressed by what I’ve seen. The AI-driven suggestions, translation tools, and smart photo editing options feel like helpful additions that I’m excited to dive deeper into. It’s clear that Samsung is moving toward a more intuitive, intelligent user experience.
Overall, the Galaxy S24 feels like a future-forward phone that blends power, polish, and potential. Definitely a great choice for anyone who is deciding to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Perfect size, bad battery life
on June 30, 2025
Posted by: brandonhatty
[This review was collected as part of a promotion.] Great small phone with one major negative... Battery life is pretty bad. Hopefully Samsung will catch up with the Chinese on the silicone battery tech.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello Brandonhatty, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear that you are having a good experience with the capabilities of your device, and enjoying the smaller size for your usage. We have provided links to troubleshooting guides to assist you in maximizing the battery life of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has lasted me a yeat
on June 30, 2025
Posted by: CalypsoJinx
[This review was collected as part of a promotion.] The Galaxy S24 has lasted me a year and I've only had one problem with it that being that occasionally the voice clips parts of text messaging stops working and I'd them have to restart my phone sometimes as many as three times before it starts working aga8n... other than that it has been an excellent phone to use the Galaxy Ai has been outstand8ng to use and very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like how easy it is to navigate.
on June 30, 2025
Posted by: Carrie
[This review was collected as part of a promotion.] The galaxy AI has been very helpful. I am not tech savvy by any means, but the ease of use is wonderful. I use it to stream movies, play games and listen to music while I am working.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone got everything and easy to use
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for everything paing baying shopinp farmacy everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone is better to play video games
on June 30, 2025
Posted by: xoem076
[This review was collected as part of a promotion.] Galaxy AI is a great tool, I can do or knows everything in seconds, the resume are cool than another options
Value
5
Written by a customer while visiting Samsung US