Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Great phone!
on June 28, 2025
Posted by: Thehiddenone
[This review was collected as part of a promotion.] The phone has great features like the Galaxy AI. Great camera and extremely fast processor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone but I want exchange for galaxy s25
on June 28, 2025
Posted by: Rosy4546
[This review was collected as part of a promotion.] I love my phone it's fast and really good resolution
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has been good to me.
on June 28, 2025
Posted by: SamsungPhd
[This review was collected as part of a promotion.] Since my first "smartphone", the Galaxy S, these devices have proved invaluable. My business has no receptionist or office, it's just my truck and my Galaxy. From invoicing & estimates, finding the best price on materials and maintaining contact with clients through photos, calls and texts, my phone is the best assistant
I could hope for. Always having used Samsung flagship phones, my transitions are smooth when upgrading to the latest and greatest. The new features are easily digested and the basics are second nature. Thank you Samsung for making my world a little smoother.
I could hope for. Always having used Samsung flagship phones, my transitions are smooth when upgrading to the latest and greatest. The new features are easily digested and the basics are second nature. Thank you Samsung for making my world a little smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on June 28, 2025
Posted by: Lala8lala
[This review was collected as part of a promotion.] I am still getting used to the new features. The AI face and fill-in is great. It says what i have trouble saying. The camera is awesome 30× zoom is wonderful. It has been an easy learn. The call volume is different, I wish I could just hit a button to put phone on silent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 works as expected great phone, takes awesome
on June 29, 2025
Posted by: Alwaysintrouble
[This review was collected as part of a promotion.] Galaxy al is always helpful to help find your way around your phone and any other things you ask him. Great to have on your phone to be a helper who doesn't talk back. Great to have available on the go
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane Phone
on June 29, 2025
Posted by: MCARDOSO74
[This review was collected as part of a promotion.] absolutely loved the S24! It was received as part of the partnership between Samsung and MrBeast, such an amazing surprise!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's just a phone.
on June 29, 2025
Posted by: HotDog
[This review was collected as part of a promotion.] I've loved many phones This is not one of them there's just nothing great about it it's just a phone instead of me getting excited me showing people me loving it no it's just a phone!!!
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Hey HotDog, we appreciate your feedback on your Samsung Galaxy S24. We know that discovering a new device can take time, and that new features can constantly surprise you during usage. We have provided a link to the full device manual to discover all of the amazing features of your device, and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite phone
on June 29, 2025
Posted by: AmandaTheGreat
[This review was collected as part of a promotion.] The galaxy phones have always been my favorite. They are so easy to navigate and they have incredible cameras. Now I was never a fan of using AI but the galaxy is starting to sway my feelings. It's so easy to use and the responses are 100% correct thus far. Anytime I am asked my opinion on which phone to get i always tell my friends and family that there is no way you can go wrong when purchasing a galaxy. If you are new to using a galaxy and after 3 days you aren't a new fan, wait 2 more days and you will be. I've had my S24 since December 2024 and I am STILL finding useful features that I wasn't aware of. A measurement weight or money converter in the calculator app is my latest discovery. Just little surprises hidden all throughout the device makes it the #1 choice for me forever!! Keep up the incredible work samsung! Thank you!
Value
4
Written by a customer while visiting Samsung US