Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Galaxy S24 + Galaxy AI = The Future in Your Hands!
on June 24, 2025
Posted by: YoungZexal
[This review was collected as part of a promotion.] The Samsung Galaxy S24 completely exceeded my expectations. From the sleek, premium design to the lightning-fast performance, every detail feels like it was crafted for a next-gen experience. The camera is a game changer—photos come out crisp, vibrant, and ultra-clear even in low light. What really sets it apart is Galaxy AI—it makes multitasking and productivity incredibly smooth and intuitive. Whether it's live translation, smart photo editing, or enhanced search, the AI-powered features are practical and impressive. Battery life easily powers me through a full day, and the vivid display makes streaming and gaming a visual treat. I’ve used many smartphones, but this one truly feels futuristic. A must-have for tech lovers—Samsung nailed it!
P.S.- I would love to send a video a picture of the device but I unfortunately can't because it's my current phone and don't have any other to take a picture and video of it so I can only provide a picture the box.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the design, specs, and feel!
on June 24, 2025
Posted by: AIEnthusiast
[This review was collected as part of a promotion.] Really enjoy using S24 as my daily phone, its the perfect size and has more than enough battery to power through the whole day. I especially liked the Galaxy AI features such as removing objects from images and summarizing long documents into important bits.
The screen has dynamic contrast and provides immersive viewing experience. And with 120Hz refresh rate is feel smooth like butter.
The screen has dynamic contrast and provides immersive viewing experience. And with 120Hz refresh rate is feel smooth like butter.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi there AIEnthusiast, thank you for your feedback on your Samsung Galaxy S24. We are overjoyed to know you are having such an amazing experience with your phone, and finding it such an added value to your life every day. We hope you’ll reach out to us again in the future if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Product works great
on June 24, 2025
Posted by: SamsungG
[This review was collected as part of a promotion.] The product has a good battery life. It runs very smoothly even after having it for about a year now. The ai is useful but it is also not shoved in your face. I've used the Galaxy AI to clean up photos I have posted online
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi there SamsungG, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are ecstatic to hear how pleased you are with the usage of your device, and finding the features of Galaxy AI to be so fun to use for your photos prior to posting online. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has very helpful features.
on June 24, 2025
Posted by: Grimytwista123
[This review was collected as part of a promotion.] I’ve been using my Samsung device daily for school, work, and entertainment, and it’s been an absolute game changer. One of the standout features is Galaxy AI — it helps me organize notes, edit photos effortlessly, and even translate conversations in real time. I use my phone for streaming movies, gaming, and staying productive with school assignments, and it handles everything smoothly. The battery life is impressive, the display is stunning, and the performance is top-notch. Galaxy AI truly adds smart value to my daily life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and handy
on June 24, 2025
Posted by: Moko11
[This review was collected as part of a promotion.] I own this phone and use it. It has excellent and special performance. I have been using Samsung phones for the past ten years and I am satisfied with all of them. I can honestly say that this phone is one of the best from Samsung. It is convenient and efficient despite its small size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent power management, great performance
on June 24, 2025
Posted by: Sjo98765
[This review was collected as part of a promotion.] Good package considering all features - from battery protection, power management, modes (sleep, work), to UI customization. Camera is great, worked well to pick up many of solar eclipse, northern lights and comet pictures last year! Performance is good for apps and video.
I have used Galaxy AI transcription features. Especially useful in settings where speakers talk fast or have an unfamiliar accent.
Moving over from S21 to S24 was very easy and seamless.
Great pick overall.
I have used Galaxy AI transcription features. Especially useful in settings where speakers talk fast or have an unfamiliar accent.
Moving over from S21 to S24 was very easy and seamless.
Great pick overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like how it works with pretty much all my smart
on June 24, 2025
Posted by: Thomp613
[This review was collected as part of a promotion.] Concider adding a micro sd slot for the phone
Wish the TVs would have all the applications I need
Wish the TVs would have all the applications I need
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hey Thomp613, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are happy to hear that you are pleased with the addition of this phone to your ecosystem and finding them to work so well together. We have provided a link to the Samsung Support Team if you are interested in exploring storage expansion options. The added benefit of cloud based storage expansion is the ability to access your media on any of the devices within your ecosystem. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 24, 2025
Posted by: Kris10
[This review was collected as part of a promotion.] I have had a great experience with this product and with Samsung as a whole I strongly recommend their phones to everyone. I'm also enjoying the new galaxy ai.
Value
5
Written by a customer while visiting Samsung US