Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
AI That’s Actually Useful
on June 21, 2025
Posted by: MSplash
[This review was collected as part of a promotion.] I was skeptical of all the “AI” hype, but the Galaxy S24 changed my mind. The Live Translate feature helped me communicate confidently on a recent Zoom call with a client in Paris. The Note Assist function helps me organize meeting notes into clean summaries something that used to take 30 minutes now takes 3.
And the Circle to Search is pure magic. I just circle something on screen and get Google results instantly perfect when I spot a new gadget or fashion item I want to learn more about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Journey from A5 (2016) to Galaxy S24
on June 21, 2025
Posted by: Hawkeye
[This review was collected as part of a promotion.] I have been a samsung user since I bought my first smart mobile and samsung has never failed to impress me with their elegant and very utility based UI, keeping it up to date with being pioneers of the modern UI experiences.
I started my samsung journey back in 2018 when I bought Samsung Galaxy A5 (2016), which was a very elegant and classic device. It continued to support me through my university days for 4 years when I finally upgraded to Samsung Galaxy S21 FE in 2022, being a highly budget friendly device with all the features close to any flagship model and helping me click some of the most mesmerizing pictures through my travelling journey, unfortunately I lost my device to water damage in 2025.
Now I have upgraded to the all new Samsung Galaxy S24 and the list of the new features about this device does not come to a stop. I got to experience the new One UI 7.0, which I have been very eagerly waiting for since the first leaks of the UI, moreover, the Galaxy AI features are the best from photo assist and audio eraser to letting me summarize large paragraphs in just seconds. Being a nature photographer I love the Expert RAW feature in S24 which was a decisive factor for me to buy this device, which allows me to capture the constellations and milkyway galaxy with utter perfection and the gaming experience on this device just puts the cherry on the top.
One feature that I would really like to see in my device would be the "Morning Brief" which as of now is limited to S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loads of features
on June 21, 2025
Posted by: VinDaddy1969
[This review was collected as part of a promotion.] Ever since I have been able to get the Galaxy AI it has become even more amazing and easier to use than before. OneUI 7.0 has been amazing and I can't wait for OneUI 8.0 to drop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung!!
on June 21, 2025
Posted by: AMYbaby
[This review was collected as part of a promotion.] Ive had a Samsung Galaxy phone since the Galaxy Mesmerize was introduced. They have always been reliable and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone hasn't let me down
on June 21, 2025
Posted by: TjdNYY
[This review was collected as part of a promotion.] My galaxy ai is wonderful. It took me a while to learn everything that the phone has to offer. Probably the best phone I've had. Camera is super nice as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung phones
on June 21, 2025
Posted by: Yodaddy1214
[This review was collected as part of a promotion.] The Samsung s24 is absolutely amazing and wins 5stars in all categories.
All other phones can not hold a candle to Samsung phones . Simply the best !
I have never owned any other brand of phone even tho I have tested all the other brands. I will never own any other products if it's not Samsung !
All other phones can not hold a candle to Samsung phones . Simply the best !
I have never owned any other brand of phone even tho I have tested all the other brands. I will never own any other products if it's not Samsung !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome touch/feel and features!
on June 22, 2025
Posted by: DeBusiga
[This review was collected as part of a promotion.] As an immigrant, I don't really use my native language for work or social life. But, Galaxy AI totally saves me when I need to nail emails to my boss or text my friendly.
My Galaxy S24 is the perfect size to fit in my pocket and use with one or two hands. Plus, it's a Galaxy,.. so I'm getting way more done on my phone with Samsung DEX and a keyboard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung
on June 22, 2025
Posted by: Eyezrbabyblu
[This review was collected as part of a promotion.] I use our Samsung devices for EVERYTHING, from running our business, schooling for my kids, pictures, videos, socializing, purchases, you name it. And Galaxy AI has been an amazing addition in helping with ideas and just answering every day questions. I have been a Samsung customer for almost 20 years, nothing else compares.
Value
4
Written by a customer while visiting Samsung US