Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
How much I enjoy my s24
on June 14, 2025
Posted by: Trael12
[This review was collected as part of a promotion.] The new AI features are incredible the cameras that come with the phone are very very efficient I think all the new updates is coming since the s23s and older phones seems to run much smoother and much faster screen doesn't blur as much a lot less lagging and apps download much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stick with ultras
on June 14, 2025
Posted by: Bigbupbah
[This review was collected as part of a promotion.] Improved over the s22 imo, but i didn't get ultra this time and regret it. Galaxy AI comes in handy but if they are going with Perplexity in future it will diminish imo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a quality phone that lasts.
on June 14, 2025
Posted by: Totalconnection
[This review was collected as part of a promotion.] The durability of this phone is unmatched. I literally dropped it hundreds of times. With the warranty protection and case it has stood it's test of time. A.I. is a very helpful feature that helps identify things with a breeze.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Does the job
on June 14, 2025
Posted by: phonereview
[This review was collected as part of a promotion.] It works and does everything I need it to. I am trying to get used to all of the new additions since the update but all is well
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are happy to hear that you are so pleased with the usage and features of your new device. We know the software updates can take time to adjust, and we have provided a link to the full device manual to assist you in your exploration of the software updates. We have also shared a link to the Samsung Support Team to offer assistance if you have any questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Samsung
on June 14, 2025
Posted by: Loveusamsung
[This review was collected as part of a promotion.] This by far the best Samsung phone I ever used, beat my previous S20+ in every category, very fast, great reception, absolutely flawless. I'm very satisfied with my purchase, keep up the good work Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 has the best camera
on June 15, 2025
Posted by: JMF1980
[This review was collected as part of a promotion.] The camera quality on the Galaxy S24 is spot on, I've had this phone for 9 months and have experienced no problems at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is by far the best phone!
on June 15, 2025
Posted by: DanKyle
[This review was collected as part of a promotion.] I've been a Galaxy fan since the S8. Now, with Samsung AI, the pros far outweigh the cons when compared to other devices. I can search, write, create, and master any topic, all at my fingertips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera.
on June 15, 2025
Posted by: Jenielove
[This review was collected as part of a promotion.] This has great AI and I love the camera. I use this as my person office on the go and can access so much anywhere. From books that I read all the time to movies and showes. I can get stuff done all the time.
Value
5
Written by a customer while visiting Samsung US