Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This product runs smoothly.
on June 11, 2025
Posted by: Judge626
[This review was collected as part of a promotion.] I use my S24 for banking and work matters all the time. The battery life gets me through the busiest of days. Even running multiple apps and processes the device performs smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy S24 review
on June 11, 2025
Posted by: Chris01
[This review was collected as part of a promotion.] The samsung galaxy s24 has nice features and I like the design.
The con was sorta the camera, the photos I take can sometimes be blurred.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Chris01, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are happy to hear that you are ovearll pleased with the usage and capabilities of your device. We have provided a link to an article to help you troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
How much Samsung My Family and I Love Samsung
on June 11, 2025
Posted by: SassyLove
[This review was collected as part of a promotion.] I will always Love samsung forever we have the television and the refrigerator as well now we're about to buy the samsung stove as well THANK YOU SAMSUNG We Love Y'all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thus product is amazing
on June 11, 2025
Posted by: DrJSalyers
[This review was collected as part of a promotion.] Thus phone is amazing. It has bixby. And a bunch of cool stuff. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not ready for upgrades!
on June 11, 2025
Posted by: Relativelysimpl3
[This review was collected as part of a promotion.] With Galaxy AI introduction on my Samsung S24, I'm floored. Honestly. At this rate I am certainly not ready for an upgrade just yet and Im not even upset about that. The quality of the audio and the lightening ly quick transitions and media play is impeccable. Can you guys just hold off on the S25 and S26 for a while longer? I haven't had sufficient time to enjoy my current model.. im just stuck on how perfectly it flows with my mental flow seamlessly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Size for most people. Very fast.
on June 11, 2025
Posted by: JustSomeGuy
[This review was collected as part of a promotion.] Great phone. Size is not small and is perfect for most people. Great display and very fast chipset. It also runs oneUI 7 with no issues. Very satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Design, Big-Time Performance. No going bac
on June 11, 2025
Posted by: PocketBeastMySamsungS24
[This review was collected as part of a promotion.] Using the Samsung S24 has been one of the most rewarding phone experiences I’ve had in years. First, the compact size is perfect and easy to handle, slide into a pocket, or use one-handed without feeling cramped. The storage is more than generous, letting me save tons of photos, videos, apps, and docs without constantly having to delete or offload anything.
But where it really shines is the camera. The photos come out looking rich, clean, and detailed, especially outdoors and in portrait mode. Even low-light shots are surprisingly clear, like it knows how to find the best light for the moment. I don't have to be bother as It adjusts every pic for what it needs to come out perfect. The display is another standout. It's super sharp, colors pop without looking fake, and scrolling feels silky smooth, perfect for watching videos or just browsing.
And the battery life? Easily lasts a full day, even when I’m multitasking, streaming, and texting nonstop. No overheating, no battery anxiety. The S24 packs premium features into a sleek body that feels effortless to use. It's built smart, and it performs even smarter.
Honestly, I’ve never had a phone this good. My daughter convinced me to switch to Samsung and I'm so grateful for it. I can’t believe I waited so long to try a Samsung. Everything just works so smoothly — I’m truly grateful. After this, there’s no going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on June 11, 2025
Posted by: Streetracer
[This review was collected as part of a promotion.] The apps are cool to u and easy to download the video playback on the YouTube app is clear images the camera app is easy to use I love some of the apps that came with the phone when I bought it
Value
5
Written by a customer while visiting Samsung US