Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
I love my Samsung galaxy 24
on June 10, 2025
Posted by: Junebug
[This review was collected as part of a promotion.] I love my Samsung galaxy s24. My son bought it for me for my christmas present. I love the camera. If you picture the moon up close, galaxy ai kicks in and puts a upclose moon in the picture. And being it is an android phone, it is the best. I would not ever use nothing but Samsung galaxy phones. Thanks Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24
on June 10, 2025
Posted by: PRgirl
[This review was collected as part of a promotion.] I dont change Samsung phones! I updated my phone because the other one(Flip Z3) broke in an accident. I use my S24 for everything! Great photo quality, I work a lot with Word,PDF documents and desing apps(CANVA) and it's so convinient for me doing all that from my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have ever had!!
on June 11, 2025
Posted by: Reece86
[This review was collected as part of a promotion.] The Galaxy S24 is hands down the best phone I have ever had since cell phones have been a thing. The android 15 update has made owning a Galaxy phone a dream I can't wait to see the S25 In action.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 11, 2025
Posted by: Lrl9443
[This review was collected as part of a promotion.] I love all the features especially the ai
Great speed and quality
Great speed and quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great apps and abilities.
on June 11, 2025
Posted by: 012109
[This review was collected as part of a promotion.] I love this phone. It works for all my needs. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy s24! That's the only phone I buy
on June 11, 2025
Posted by: Diamondbev
[This review was collected as part of a promotion.] The only thing wrong with this phone is the battery
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi Diamondbev, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear that you are pleased with the usage and features of your phone. We have provided links to troubleshooting guides to help you maximize the battery life of your device and further enhance your usage experience. We have also provided a link to the Samsung Support Team if you ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product runs smoothly.
on June 11, 2025
Posted by: Judge626
[This review was collected as part of a promotion.] I use my S24 for banking and work matters all the time. The battery life gets me through the busiest of days. Even running multiple apps and processes the device performs smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy S24 review
on June 11, 2025
Posted by: Chris01
[This review was collected as part of a promotion.] The samsung galaxy s24 has nice features and I like the design.
The con was sorta the camera, the photos I take can sometimes be blurred.
Value
4
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Chris01, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We are happy to hear that you are ovearll pleased with the usage and capabilities of your device. We have provided a link to an article to help you troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US