Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Surprisingly impressive. Worth the upgrade.
on June 8, 2025
Posted by: JustcallmeJ
[This review was collected as part of a promotion.] I expected to love this phone (because I love all Samsung products) but I didn’t expect to love it as much as I do! The Galaxy S24 legitimately surprised me. The screen is insanely bright and smooth — even outdoors on a sunny day, I can see everything clearly. I’ve used a lot of phones, but this one just feels fast. No lag, no stutter, just super responsive all the time.
One of my favorite features has been Galaxy AI. I’ve used it to summarize notes, rephrase texts, and even translate stuff on the fly — it’s low-key become something I rely on every day. It’s not just a gimmick, it actually saves me time.
The camera is another standout. Night shots are clean, and zoom doesn’t turn things into a pixel mess like other phones. Battery life easily handles a full day and then some. Honestly, this is one of the few upgrades I’ve made that really feels worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast takes great pictures and video quality
on June 9, 2025
Posted by: Redmelliz
[This review was collected as part of a promotion.] I use a Samsung s24 i use it for gaming YouTube picture and more the quality is perfect best phone ive ever had so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Responsive, quick and feels great!
on June 9, 2025
Posted by: Madman
[This review was collected as part of a promotion.] I mainly use this phone for personal use. Calls, texting, and light gaming. S24 handles it all with ease. Media is really good. Speakers are pretty loud and display looks beautiful. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phones the bees knees
on June 9, 2025
Posted by: ValentineLovesSamsung
[This review was collected as part of a promotion.] Great features, runs smooth, decent battery power, takes very good photps & videos, has gemini which is awesome. Worth buying would buy again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and easy!
on June 9, 2025
Posted by: SamsungRules
[This review was collected as part of a promotion.] Love Galaxi AI, love my S24, love the features and how easy everything is!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Galaxy S Phones
on June 9, 2025
Posted by: Brwnidgrl
[This review was collected as part of a promotion.] Throughout my experience with various mobile phone brands, Samsung consistently surpasses expectations. My current device, the S24, acquired last December, is fully equipped and exceeds my requirements. As a newcomer to the field of artificial intelligence, I am actively engaged in expanding my knowledge, and I find Samsung's AI capabilities to be highly competitive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mi mejor experiencia
on June 9, 2025
Posted by: Wilferca
[This review was collected as part of a promotion.] Compré el Galaxy S24 hace unas semanas y la experiencia ha sido increíble. La pantalla se ve brutal, súper fluida y con muy buen brillo incluso en exteriores. El rendimiento es rapidísimo, todo corre sin trabas, y la batería me dura todo el día sin problema. Las cámaras también mejoraron bastante en fotos con poca luz. Además, el tamaño es ideal si no te gustan los teléfonos gigantes.
Lo que más me gustó es la integración con Galaxy Al, que ayuda con traducciones y edición de fotos.
Lo único es que se calienta un poco si estás mucho tiempo en juegos pesados, pero nada grave.
Recomendado 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I'd pass on the S24
on June 9, 2025
Posted by: Shortbody73
[This review was collected as part of a promotion.] I owned and S10 for years until I decided to upgrade to S24. Big mistake! The main feature I use is talk to text and the microphone is not even an option and if it is, 6 months later it's still unavailable. The Apps and how the phone setup is ridiculous. Not to mention the speaker ruined in less than 30 days.
Value
2
Response from Samsung USBy R&R Team, June 10, 2025
Hi Shortbody73, thank you for your feedback on your Samsung Galaxy S24. We know how valuable your phone is to you for a range of daily tasks, and needing specific functionality. We have provided links to resources to help you with the talk to text feature and speaker of your device. We have also provided a link to the Samsung Support Team if you prefer their one on one assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US