Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
This is a good phone lots of perks
on June 7, 2025
Posted by: Phish4u
[This review was collected as part of a promotion.] My galaxy 24sf is a great phone good 5g coverage fast internet and many gr8 options on it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 7, 2025
Posted by: DeeB24
[This review was collected as part of a promotion.] I use my Galaxy s24 for nearly everything. From home to work to traveling. It's easy to use and stays up-to-date
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the available features
on June 8, 2025
Posted by: BiggStepper
[This review was collected as part of a promotion.] Galaxy AI is becoming a very valuable companion of mine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 8, 2025
Posted by: Leet0809
[This review was collected as part of a promotion.] My galaxy S24 is a work phone for emails and online meetings. Works great. I like the large screen and fast response. I don't rely too much on AI but the phone has the capability for future use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 soso I used my phone for just basic things wat
on June 8, 2025
Posted by: Jay123
[This review was collected as part of a promotion.] I don't really use the AI as much I'm not a fan of any AI. I use my phone for basic things like watching YouTube or Netflix texting it does not have a lot of storage or at the apps that I do get from Samsung take up so much that you can't keep a lot of videos or pictures for the price that I got this phone at and still paying it off which is ridiculous it's sad that I bought an OtterBox for it also and dropped it one time screen was perfectly fine but the back shattered couldn't get it replaced it's been a nightmare ready for a new one
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Hi Jay123, thank you for your feedback on your Samsung Galaxy S24. We understand how important your phone is to you every day, and wanting to be able to keep all of your important media and feel peace of mind. We have provided a linkt o the Samsung Support Team for your convenience. These experts can review options for storage expansion with you as well as review options for a repair to your device if you would like. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I appreciate the multiple functions of this device
on June 8, 2025
Posted by: Koumde1992
[This review was collected as part of a promotion.] The incorporated AI feature is amazing. It really helps me on suggestions when I type or speak for a manuscript.
I use a lot of Google edge and the suggestion for the research a astonish, it brings up things I haven't thought about and the results are always satisfying.
I like the how I can find AI in almost all the options or apps that I use.
Thanks to all of you who have put your time and investment to bring up this technology.
I use a lot of Google edge and the suggestion for the research a astonish, it brings up things I haven't thought about and the results are always satisfying.
I like the how I can find AI in almost all the options or apps that I use.
Thanks to all of you who have put your time and investment to bring up this technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly impressive. Worth the upgrade.
on June 8, 2025
Posted by: JustcallmeJ
[This review was collected as part of a promotion.] I expected to love this phone (because I love all Samsung products) but I didn’t expect to love it as much as I do! The Galaxy S24 legitimately surprised me. The screen is insanely bright and smooth — even outdoors on a sunny day, I can see everything clearly. I’ve used a lot of phones, but this one just feels fast. No lag, no stutter, just super responsive all the time.
One of my favorite features has been Galaxy AI. I’ve used it to summarize notes, rephrase texts, and even translate stuff on the fly — it’s low-key become something I rely on every day. It’s not just a gimmick, it actually saves me time.
The camera is another standout. Night shots are clean, and zoom doesn’t turn things into a pixel mess like other phones. Battery life easily handles a full day and then some. Honestly, this is one of the few upgrades I’ve made that really feels worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast takes great pictures and video quality
on June 9, 2025
Posted by: Redmelliz
[This review was collected as part of a promotion.] I use a Samsung s24 i use it for gaming YouTube picture and more the quality is perfect best phone ive ever had so far
Value
5
Written by a customer while visiting Samsung US