Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
More than meets the eye.
on June 3, 2025
Posted by: TweekTheBadger
[This review was collected as part of a promotion.] This little phone packs a huge punch! We really don't give these little devices the credit they deserve. Most of us only utilize a fraction of what the device can do, texting, social media and the occasional phone call. I'm part of an older demographic, my eyes are beginning to fail, my hands have a constant tremor that makes typing difficult too... I've recently discovered the AI feature on my phone and its been like a gentle friend who holds your hand to keep you steady and stable. I have reminders for my medications, and I'm able to make medical appointments from the safety of my home via telehealth. My phone is more of a little Wall-EE to me. I'm grateful for such a good device, that I can rely on to keep my life straight now that my memory and eyesight are failing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Keeps me connected
on June 3, 2025
Posted by: BigAsh
[This review was collected as part of a promotion.] I've been using the Galaxy S series for many years. I've had the S24 for a couple of years.
I like the battery life and overall get excellent connectivity.
I have trouble messaging with others who have I phones.
The camera doesn't zoom as well as I would like.
I'm still figuring out how to use the Galaxy AI. I'm gen X, tech isn't always intuitive for me.
I like the battery life and overall get excellent connectivity.
I have trouble messaging with others who have I phones.
The camera doesn't zoom as well as I would like.
I'm still figuring out how to use the Galaxy AI. I'm gen X, tech isn't always intuitive for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Lorries24
on June 3, 2025
Posted by: Lorries24
[This review was collected as part of a promotion.] My phone is stylish dependable and keeps me connected to the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S24
on June 3, 2025
Posted by: Kintzy
[This review was collected as part of a promotion.] Galaxy AI S24 samsung has been great. Software, one UI has been solid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is a good value low priced and works
on June 3, 2025
Posted by: Crazygirl
[This review was collected as part of a promotion.] This galaxy phoe is reliable most of the time.sometimes no reception in dead zones by the water the sound .It lacks a good security interface though.Ive been hacked multiple time including email and Samsung wallet.a true update is needed for security.overall it's a work horse of a pho n e with good battery life and clear Recep t ion most of the time.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hi there Crazygirl, thank you for your feedback on your Samsung Galaxy S24. We are pleased to hear that you are having an overall good experience with your device. We have provided a link to the Samsung Support Team to help you with the security of your device, and make any recommendations to ensure your device is safe and protected. We appreciate you being a Sasmsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent in every way!
on June 3, 2025
Posted by: Joyjoy
[This review was collected as part of a promotion.] Extremely satisfied! Excellent in every way! Very happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 3, 2025
Posted by: Phoneisgreatwithtmobile
[This review was collected as part of a promotion.] I absolutely love my phone! It works great, size is great, durable. I can do so much through my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product I love how it's not to big
on June 3, 2025
Posted by: OwnElment22
[This review was collected as part of a promotion.] So yeah I said that it's not too big my hands are caught on the smaller side so I like that it's not too hard to just use one hand I also like that it fits in a regular pant pocket without popping out I do like that the screen has not cracked after been dropped a couple times so it's holding up pretty well and the camera's been really nice I like the zoom option I would like to have maybe some more cool options with camera if you guys have any ideas go for it and I like the colors
Value
5
Written by a customer while visiting Samsung US