Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
Always Get You a Samsung
on May 13, 2024
Posted by: Amanda
[This review was collected as part of a promotion.] I have had Samsung phones for years and I will never go to another brand. I love the sleek phone, thin enough to fit in the back pocket of your jeans, or on the side pocket of your purse. The AI feature is pretty cool, real time answers to your questions. It has held up a charge pretty well. I have had this phone almost 2 years, I am on it most of the day, and really don't have to charge it until the next morning before I head to work. The fast charger charges it in about an hour. These phones have come a long way and I am happy to stay with the Samsung phone family for years to come.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is fast
on May 13, 2024
Posted by: Jellybean
[This review was collected as part of a promotion.] It streams great have had np with it so far plus alot of memory
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Battery and Camera
on May 13, 2024
Posted by: Xieons
[This review was collected as part of a promotion.] Great camera, great battery, great picture fixing so on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All great futures
on May 13, 2024
Posted by: DAdams
[This review was collected as part of a promotion.] It's just like my other phone so very easy to adapt to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No support for sd card:(
on May 13, 2024
Posted by: ssrich2022
from United States, California
Expertise:Intermediate
Haven't noticed much difference in screen image/refresh rate from S20 FE 5G that this s24 replaced. Disappointed no SD card option for additional storage. I mean this phone has a eSIM why can't the SIM slot also be option for SD card instead of older SIM card, or rather it support dual purpose. My s20 FE 5G was capable. Seems like a step back rather than forward with this release. It's this kind of decision that will lead to people assuming greed over quality product.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Hi Ssrich2022,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although your Galaxy S24 does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. For your convenience, I have linked to comparison between your previous device and your current device below, for your review. If you would like any further assistance or if you have any questions for us after reviewing the resource that has been provided, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s24
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although your Galaxy S24 does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. For your convenience, I have linked to comparison between your previous device and your current device below, for your review. If you would like any further assistance or if you have any questions for us after reviewing the resource that has been provided, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s24
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on May 13, 2024
Posted by: GeminiDragon
[This review was collected as part of a promotion.] I absolutely love my phone. The biggest reason I got it was for the camera. I take tons of pictures and videos on my phone. I absolutely love the quality of the pictures and videos. Plus, I'm on social media alot. Overall, this phone is well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have owned every brand of cell phone available
on May 13, 2024
Posted by: Droneon1
[This review was collected as part of a promotion.] I have owned every brand of cell phone. Samsung is the best and has never failed to exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone I've had in awhile
on May 13, 2024
Posted by: Hernandezjg
[This review was collected as part of a promotion.] I use my phone for everything from camera use to everyday use
Value
5
Written by a customer while visiting Samsung US