Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
Great phone
on June 2, 2025
Posted by: Cbeck1099
[This review was collected as part of a promotion.] I needed a new phone and looked for a few months before deciding on the S24. I pre-ordered it and got double the memory. I'm not someone who upgrades their phone a lot so wanted to make sure I had a good amount of memory.
I love my phone!
The pictures are good. Being able to edit them and erase things is great.
I use my phone not only for personal but work as well.
I have issues with it being able to run everything I need and having the requirements for my work apps.
My only concern is some apps I don't get notifications for. I've uninstalled and reinstalled. I've checked all my settings and have not figured it out. I'm assuming it's more of an app glitch not the phone.
I will remain a loyal Samsung patron.
I love my phone!
The pictures are good. Being able to edit them and erase things is great.
I use my phone not only for personal but work as well.
I have issues with it being able to run everything I need and having the requirements for my work apps.
My only concern is some apps I don't get notifications for. I've uninstalled and reinstalled. I've checked all my settings and have not figured it out. I'm assuming it's more of an app glitch not the phone.
I will remain a loyal Samsung patron.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AI done right
on June 2, 2025
Posted by: Darrian
[This review was collected as part of a promotion.] The AI on the s24 is amazing the way you can just edit photos with AI by removing objects or people out of photos or even just entirely making photos is great and the camera quality and features feel more clearer and responsive it makes the s24 the phone to get for camera alone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is professional picture ready
on June 2, 2025
Posted by: Franko
[This review was collected as part of a promotion.] Its the best phone for taking pictures of haircuts for my buisness. Comes with portrait mode, easy to access, and turn into a award winning picture! 👏 almost instantly get into apps and no problem getting into bank account from phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast strong and reliable
on June 2, 2025
Posted by: Ddwddm22
[This review was collected as part of a promotion.] I use my device for streaming movies and playing games and social media and galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its a phone
on June 2, 2025
Posted by: Lilpmystik
[This review was collected as part of a promotion.] Has a camera that isn't that great. The charging port stopped working pretty fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its efficient and shows you why it has the cost.
on June 2, 2025
Posted by: Radatclown
[This review was collected as part of a promotion.] Galaxy AI is hitting its mark the best AI can now days. Its good on all fronts but the battery is ofcourse not so great. You can get long lasting battery life specially if u use just for calling but when multi task are being done at once it heats up to overheat. Other than that its fire
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 best ever phone
on June 2, 2025
Posted by: RobertaC
[This review was collected as part of a promotion.] Excelent Phone. Galaxy AI is incredible!!!! Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 is the Smoothest Phone I’ve Ever Us
on June 2, 2025
Posted by: NicolasHCOIL
[This review was collected as part of a promotion.] upgraded to the Samsung Galaxy S24 a couple months ago, and I have to say—this phone is absolutely amazing. Everything about it feels fast, clean, and futuristic without being overcomplicated. The display is ridiculously crisp, the refresh rate is buttery smooth, and the battery life holds up all day, even when I’m using it a lot for apps, texting, and games.
One of the best features by far is Galaxy AI. I wasn’t sure I’d use it much at first, but it’s super helpful. I’ve used it to summarize notes, translate text on the fly, and even clean up photos. It’s like having a smart assistant that actually works, not just a gimmick. I threw “Galaxy AI” into this review because it really deserves the shoutout.
Cameras? Next-level. Whether I'm snapping pics at night or during the day, the detail is incredible. And I’m not even a big camera guy—this phone just makes it easy.
Overall, I’d 100% recommend the Galaxy S24. It’s reliable, looks great, runs great, and the AI features give it an edge over most other phones right now. Definitely worth the upgrade.
Value
5
Written by a customer while visiting Samsung US