Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
great pictures and navigation through screens
on June 2, 2025
Posted by: Vpizzuco
[This review was collected as part of a promotion.] great for FaceTime with other pepple who have samsungs and droid users....the best feature is the video as camera is clear and colors are tremendous. the best phone I ever had even better than lgv30....I am always gojng to be a Samsung user for the reason of updated technology always and never a discrepancy. I would like insurance to be a little better with needed am entire new phone if broken but other than that no complaints!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid platform for Galaxy AI
on June 2, 2025
Posted by: Marker4u
[This review was collected as part of a promotion.] I think this newer model of Samsung Galaxy is a great start to a line of Galaxy AI versions to come, very compatible with the device and its OS
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good machaalah
on June 2, 2025
Posted by: Hicham
[This review was collected as part of a promotion.] Thank you so much , my phone good for working all day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 2, 2025
Posted by: Littleluna
[This review was collected as part of a promotion.] I've been using the phone for awhile now. I'm really enjoying it and the updated Galaxy AI is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung Ever
on June 2, 2025
Posted by: amandawu
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is a remarkable smartphone that exemplifies cutting-edge technology and innovative design. Its sleek, modern aesthetic is complemented by a stunning Dynamic AMOLED display, offering vibrant colors and exceptional clarity that elevates the user experience, whether you're streaming videos or browsing photos.
Performance-wise, the Galaxy S24 is powered by the latest Snapdragon processor, ensuring lightning-fast speeds and smooth multitasking capabilities. Coupled with ample RAM, it handles demanding applications and gaming with ease, making it a versatile choice for both casual users and tech enthusiasts.
The camera system is another standout feature, boasting impressive capabilities that rival professional photography. With advanced AI features, low-light performance, and multiple lenses, capturing stunning images in various environments has never been easier. The front-facing camera also delivers crisp selfies, perfect for social media sharing.
Battery life is commendable, allowing for all-day use with minimal downtime. The inclusion of fast charging and wireless charging options adds to the convenience, making it easy to stay powered up on the go.
Overall, the Samsung Galaxy S24 is a powerhouse of a device that seamlessly combines style, performance, and functionality. It's a worthy investment for anyone seeking a top-tier smartphone experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to hold , fast charge
on June 2, 2025
Posted by: Jhava1
[This review was collected as part of a promotion.] It's good overall , battery could be better over the phones lifetime though also the charging ports become loose overtime
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 2, 2025
Posted by: Spookywoman75
[This review was collected as part of a promotion.] Love my phone! Galaxy AI is helpful, everything about it comes in handy! Even at work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone
on June 2, 2025
Posted by: Goobpe
[This review was collected as part of a promotion.] I love how the phone camera is good and such but I dont like the lag and stutters at times even when I optimize it.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hi there Goobpe, thank you for your feedback on your Samsung Galaxy S24. We are so pleased to hear how much you love the features and capabilities of your phone. We would love to help you with the speed and responsiveness of your device. The first thing we recommend doing in your settings app under display is adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device. If this does not help you resolve this experience, we have provided two troubleshooting links below to offer additional measures you can use at your convenience. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US