Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
Love my phone amazingly much more then expected.
on March 31, 2025
Posted by: Unkkrunk
[This review was collected as part of a promotion.] I'm ba galaxy man and every phone i had of galaxy i was impressed with and amazingly they just keep getting better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on April 1, 2025
Posted by: Nicholas
[This review was collected as part of a promotion.] I am very happy with my Samsung Galaxy S24. I have had no issues with it. The integration of all its features, seamless actions across apps, and its very quick processing speed set it apart.
The only drawback I will mention is the battery life. It uses it up a little quicker than what I am used to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good quality
on April 2, 2025
Posted by: Ishamjean
[This review was collected as part of a promotion.] Overall it's all good i love to shop and it's great for spam block and privacy
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hi there Ishamjean, we appreciate your feedback on your Samsung Galaxy S24. We love that you are so pleased with the shopping abilities and safety you feel with your phone calls on your device. We hope you'll reach out to us again in the future at any time if you have questions or would like to share more feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Came quality
on April 2, 2025
Posted by: Tami85
[This review was collected as part of a promotion.] Came quality at the best with top notch pixel rate
Value
4
Response from Samsung USBy R&R Team, April 3, 2025
Hey there Tami85, we appreciate you sharing your thoughts about your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the usage of your phone. We hope you have taken an opportunity to explore the features of Galaxy AI. We have provided a link to the full device manual to help you explore these features. We have also shared a link to the Samsung Support Team to help you with any questions that arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24
on April 4, 2025
Posted by: Lisa69
[This review was collected as part of a promotion.] I love my phone. I had the Galaxy Flip but had problems keeping it charged. I use my S24 for everything, school, work, and personal. I don't really know much of the extra features it has but it is still a great phone. Galaxy phones are my first choice and always will be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all.
on April 4, 2025
Posted by: DogMom
[This review was collected as part of a promotion.] In animal rescue it's important to get good photos. This phone takes great photos and videos. Editing photos and adding them to various apps is seamless, even for me...and I get confused easily. It's helped me save a lot of lives networking within the rescue community and educating the public about rescue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 4, 2025
Posted by: Bbylins11
[This review was collected as part of a promotion.] This phone is pretty great love the camera and the quick and safe way this phone goes about life. It's not to big like most phones these days and has everything anyone could need and then some
Value
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey there Bbylins11, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We are so happy to hear how happy you are with the size and features of your phone. We hope you have also found the opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to help you integrate these features. We have also provided a link to the Samsung Support Team to help answer any questions you may have as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
3
I'm still figuring it out.
on April 4, 2025
Posted by: KimboSlice94
[This review was collected as part of a promotion.] Most importantly to receive important in/out going calls & messages other then that google, games & for some other useful apps especially for a Woman/single Mother of a young boy & girl.
Value
3
Response from Samsung USBy R&R Team, April 8, 2025
Hi there KimboSlice94, we appreciate you sharing your experience of your Samsung Galaxy S24 with us. We understand that new devices can come with a bit of a learning curve that can cause frustration. We have provided links to the full device manual and to the Samsung Support Team to help you best align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US