Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
2
Disapointed in the S24
on March 26, 2025
Posted by: Dragon
[This review was collected as part of a promotion.] It's glitchy problematic doesn't quite measure up to speed customization isn't all that it's just lacking in a lot of ways that in this series should be I'm pretty disappointed actually in this phone and the camera is horrible compared to all the others that I've used. I'd rather go back to the ultra especially want to try the S25 Ultra all in all yes the S24 was pretty big disappointment.
Value
2
Response from Samsung USBy R&R Team, March 27, 2025
Hi there Dragon, we appreciate your feedback on your Samsung Galaxy S24. We understand how valuable your phone is to you every day, and we are always happy to assist our customers resolve any frustration they are experiencing. We have provided a few links to articles to help you with the camera quality of your device. We have also shared a link to an article to help you keep your device speed at the optimal level. Lastly, we have provided a link to the Samsung Support Team if you have additional concerns, or these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on March 26, 2025
Posted by: Mae0406
[This review was collected as part of a promotion.] My S24 is indeed a remarkable device! It's remarkably quick, and I find it quite remarkable how long its battery life lasts. Despite being a heavy phone user, I only recharge once a day before bed or recharge it the next day. I find the camera to be quite impressive as well! I've used it both for social media and video recording.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ui is great
on March 27, 2025
Posted by: Stonyx
[This review was collected as part of a promotion.] There is seamless actions across apps the ui is super smooth and the size of the phone is nice to type with one hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 is the new beginning
on March 27, 2025
Posted by: Otis937
[This review was collected as part of a promotion.] The Galaxy S24 has completely redefined what I expect from a smartphone—this is the new standard. From the moment I picked it up, I could tell Samsung had taken everything to the next level. The seamless actions across apps make multitasking effortless, whether I’m editing documents, streaming music, or jumping between messages and emails. Circle to Search is a game-changer; I can instantly get info on anything on my screen without breaking my flow. And Live Translate? It feels like having a personal translator in my pocket, making conversations and travel smoother than ever.
It's perfect for everything!!! With Seamless actions across apps, and so much more!!!
The display is stunning—perfect for movies, gaming, and streaming sports, delivering vibrant colors and deep contrast. Performance-wise, it’s unbelievably fast, handling everything from high-end gaming to intensive work tasks without a hitch. The battery life is outstanding, easily lasting me through a full day of heavy use. The camera captures every detail with stunning clarity, making photos and videos look professional. Whether I’m working, relaxing, or staying connected, the Galaxy S24 adapts to my needs effortlessly. Samsung has set the bar higher than ever, and no other phone comes close.
It's perfect for everything!!! With Seamless actions across apps, and so much more!!!
The display is stunning—perfect for movies, gaming, and streaming sports, delivering vibrant colors and deep contrast. Performance-wise, it’s unbelievably fast, handling everything from high-end gaming to intensive work tasks without a hitch. The battery life is outstanding, easily lasting me through a full day of heavy use. The camera captures every detail with stunning clarity, making photos and videos look professional. Whether I’m working, relaxing, or staying connected, the Galaxy S24 adapts to my needs effortlessly. Samsung has set the bar higher than ever, and no other phone comes close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente dispositivo, con perfecto rendimiento
on March 27, 2025
Posted by: lucesita14
[This review was collected as part of a promotion.] Es mi celular principal, lo utilizo para mi día a día y fielmente puedo decir que es la mejor compra que he hecho con Samsung, excelente equilibrio entre rendimiento y durabilidad resistente al agua golpes y arañazos, lo utilizo para juegos fotos videos y editar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super nice
on March 27, 2025
Posted by: Kokohsh
[This review was collected as part of a promotion.] Dual USIM AI INTERPRITOR VERY NICE
I love samsung Dual USIM AI INTERPRITOR VERY NICE
I love samsungDual USIM AI INTERPRITOR VERY NICE
I love samsung
I love samsung Dual USIM AI INTERPRITOR VERY NICE
I love samsungDual USIM AI INTERPRITOR VERY NICE
I love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade from my old s10
on March 28, 2025
Posted by: Grizzly
[This review was collected as part of a promotion.] This product offers exceptional performance, exceeding my expectations. The translation features are particularly impressive, providing accurate and efficient results. I appreciate the seamless actions across apps and the integration with my other samsung devices, creating a streamlined user experience. The overall functionality is superb and highly recommended. It's a valuable tool that simplifies daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Audio ereaser is fantastic
on March 28, 2025
Posted by: Cutebunnygaming10
[This review was collected as part of a promotion.] I use the s24 for gaming streaming the phone connects to capture card flawlessly without question! Good for gaming! Good for something like mobile legends recommend the phone highly!
Value
5
Written by a customer while visiting Samsung US