Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,455 Reviews)
Rating breakdown 3,455 reviews
5 Stars
2,745
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
4
Small but powerful
on March 23, 2025
Posted by: Best2look
[This review was collected as part of a promotion.] It's a great phone and a very portable size I love the way it works and the features it has.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Best2look, thank you for your feedback on your Samsung Galaxy S24. We love hearing how pleased you are with the size and usage of your phone. We hope you have also had the opportunity to explore the features of Galaxy AI and integrating them in to your usage. We have provided links below to resources to assist you with this exploration, and answering any questions that may come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
El mejor teléfono
on March 23, 2025
Posted by: Wuitchoph
[This review was collected as part of a promotion.] El Samsung Galaxy S24 es una bestia. La pantalla se ve brutal, los colores son nítidos y el brillo es altísimo. La batería dura bastante y carga rápido. La cámara mejora mucho en detalles y el zoom es una locura. El rendimiento es súper fluido, sin trabas ni calentamientos. One UI viene pulido y la IA trae cosas útiles. Es un teléfono completo, potente y con buen diseño. Vale la pena.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on March 23, 2025
Posted by: Kellyur12
[This review was collected as part of a promotion.] I love my device for calling, playing games, and the news.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent video and images
on March 23, 2025
Posted by: Traceoner40
[This review was collected as part of a promotion.] Tremendous video, editing, still pictures and photos. The ability to easily access vivid detailed videos is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone Experience
on March 23, 2025
Posted by: TechReviewer7
[This review was collected as part of a promotion.] The S24 is a lightweight phone and the battery life is very good. The preformance is great for light gaming and my fav feature is Galaxy Ai with it being able to change text and photos. The camera is just crystal clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 23, 2025
Posted by: RasonRickels
[This review was collected as part of a promotion.] This has been one of the best phones I've ever had. The battery last a long time. The resolution is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 24, 2025
Posted by: Jenn78
[This review was collected as part of a promotion.] I love my Samsung Galaxy. I use it for everything. I feel like everyday I'm discovering a new feature that can make my life easier.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi Jenn78, we appreciate your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are finding this device to be such an value and help to you in your life every day. We hope you'll reach out to us again any time in the future with questions or to share additional feedback on any of your Sasmsung products. We appreciate you being an enthusiastic Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
S24 Got hacked
on March 24, 2025
Posted by: Micavellie
[This review was collected as part of a promotion.] Had to a hard reset and it was so bad, I couldn't signin to Google
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi there Micavellie, we appreciate your feedback on your Samsung Galaxy S24. We understand how frustrating it is when your device is not meeting your expectations in overall functionality. We have provided a link below to the Samsung Support Team if this experience is ongoing, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US