Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Average customer rating
4.7
(3,457 Reviews)
Rating breakdown 3,457 reviews
5 Stars
2,747
4 Stars
584
3 Stars
96
2 Stars
22
1 Star
8
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 128GB (Unlocked) - Onyx Black
Customer Rating
5
It's great
on March 11, 2025
Posted by: 454426
[This review was collected as part of a promotion.] I like my phone have goog settings and the camera its very clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as useful as I thought possible.
on March 11, 2025
Posted by: Mister
[This review was collected as part of a promotion.] To be honest I thought this phone would be alot faster. The accidental button presses and then the phone choosing a word from said accidental button pressing is something I can't accept. One good thing about this phone is that it is very tough. I drive truck for a living and dropped this phone while getting out of the truck so many times without a case on it and still it has not broken.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hey there Mister, thank you for your feedback on your Samsung Galaxy S24. We understand how important your phone is to you, and we would love to help you with the speed and responsiveness of your device for the best possible experience. We have provided links to articles to help you with these matters at your convenience. You can also use the settings app of your device to enhance the refresh rate of your phone. In the settings app under display you can adjust the motion smoothness from standard to adaptive. We have lastly, provided a link to the Samsung Support Team if these frustrations continue or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly awesome
on March 12, 2025
Posted by: Scandalous
[This review was collected as part of a promotion.] Other than the most recent OneUI update causing a Bluetooth connectivity issue, this phone has been flawless! It truly does have seamless actions across apps and overall, I am very happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So smooth to use.Can multitask without hanging.
on March 12, 2025
Posted by: Weewee
[This review was collected as part of a promotion.] Loving my Galaxy S24 so far! The design feels premium, the display is super crisp, and the AI features actually make a difference. Battery life easily lasts a day, and the camera, especially in low light, is a big step up.Seamless action across apps.One UI is smooth and easy to use. Overall, a great all-rounder..!(I cracked a bit on the back...I'm gonna repair it soon anyway....so...just took the photo to review it now!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It still is perfect for my needs
on March 12, 2025
Posted by: Shan78
[This review was collected as part of a promotion.] Honestly I haven't used for anything like that but I do use photo editor which I love the ease of use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone last a very long time
on March 12, 2025
Posted by: Jaxson
[This review was collected as part of a promotion.] I have had this product for about two years and it has no cracks or any defects. I would recommend this phone for anyone looking for a phone for a good price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Th Smartphone That Shall Remain Outstanding To All
on March 12, 2025
Posted by: ZuluKat
[This review was collected as part of a promotion.] With as much hate and dislike that people share always with Samsung products, they seriously just have no idea what they are talking about. I have had not one single issue with my Samsung Galaxy S24. I have not ever had any issue with any of my Samsung products, especially not the phones, but this phone is amazing and is really the most sleek phone I've ever had in my life. I'll keep this one until the end of the world. It is such a fantastic honor to have this phone! I love it! I shall always remain a loyal customer, loyal consumer, loyal family member, and true person to never ever leave Samsung for anything ever to appear after. I am so looking forward to all of the future with Samsung. Thank you all also for providing phones that make everything that much more enjoyable when it comes to life. My family and I all thank you so much for giving the people what they want as well as going above and beyond for all of us as w3ll as the rest of the world that use products produced by Samsung. You all are a huge reason why I make my decision and I will be family forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 is everything you need!!!
on March 12, 2025
Posted by: GalaxyTrooper
[This review was collected as part of a promotion.] The Galaxy S24 has been an amazing addition to my daily life. I've always been with Samsung.
The interface is smooth. App use is seamless. Streaming apps has never been simpler.
The camera is on point and newly added editing tools have been great to work with.
I like to use my phone as a Hotspot to stream from my laptop. And I use my phone simultaneously without any type sort of lag whatsoever. This phone is nothing short of amazing!
Value
5
Written by a customer while visiting Samsung US